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- Tasks: Be the go-to person for member enquiries and provide top-notch customer service.
- Company: Respected membership organisation with a focus on community and support.
- Benefits: Hybrid working, flexible hours, and valuable experience in customer service.
- Why this job: Join a dynamic team and enhance your skills while making a difference.
- Qualifications: Strong communication skills and familiarity with Salesforce CRM.
- Other info: Temporary role with potential for future opportunities.
The predicted salary is between 1300 - 1800 £ per month.
A respected membership organisation is seeking a Membership Services Adviser for a temporary role lasting 2-3 months. The position requires strong customer service and communication skills, as well as knowledge of Salesforce CRM. You will be the first point of contact for members and stakeholders and will manage various enquiries while delivering a high-quality service. This role offers hybrid working arrangements, with 2 days a week in the office.
Membership Services Advisor | Salesforce-Savvy Temp (Hybrid) employer: Morgan Hunt UK Limited
Contact Detail:
Morgan Hunt UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Membership Services Advisor | Salesforce-Savvy Temp (Hybrid)
✨Tip Number 1
Make sure you know your stuff about Salesforce! Brush up on your CRM skills and be ready to chat about how you've used it in past roles. We want to see that you're not just familiar with the software, but that you can leverage it to enhance customer service.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact for members, we suggest role-playing common scenarios with a friend. This will help you feel more confident and articulate when handling enquiries during the interview.
✨Tip Number 3
Show us your customer service flair! Think of examples from your previous jobs where you went above and beyond for a customer. We love hearing about those moments that showcase your dedication to delivering high-quality service.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate candidates who are eager to join our team and make a difference.
We think you need these skills to ace Membership Services Advisor | Salesforce-Savvy Temp (Hybrid)
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've handled enquiries and provided top-notch support in the past!
Get Familiar with Salesforce: Since this role requires Salesforce knowledge, mention any relevant experience you have with the platform. If you're a whiz at CRM systems, let us know how you've used them to enhance customer interactions.
Tailor Your Application: Don’t just send a generic application! We love seeing candidates who take the time to tailor their CV and cover letter to the specific role. Highlight your skills that match the job description.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Morgan Hunt UK Limited
✨Know Your Salesforce
Make sure you brush up on your Salesforce knowledge before the interview. Be ready to discuss how you've used it in past roles, and think of specific examples where you improved customer service or streamlined processes using the platform.
✨Show Off Your Customer Service Skills
Prepare to share stories that highlight your customer service experience. Think about challenging situations you've faced and how you resolved them. This will demonstrate your ability to handle enquiries effectively and maintain a high-quality service.
✨Practice Your Communication
Since this role involves being the first point of contact, practice clear and concise communication. You might want to do mock interviews with friends or family to refine your responses and ensure you come across as approachable and professional.
✨Understand the Organisation's Values
Research the membership organisation and understand its values and mission. This will help you align your answers with what they stand for and show that you're genuinely interested in contributing to their goals during your temporary role.
