Maintenance Supervisor - East London

Morgan Hunt is recruiting for a Maintenance Supervisor to work with a Housing Charity Provider based in East London on a Permanent basis. The details of the job are below:

• Hours: 35 hours - Mon to Fri
• Salary: £35,500 per annum
• Location: East London

Suitable candidates must have a full clean driving licence and a company van will be provided.

Job Purpose

The Maintenance Supervisor is responsible for the day-to-day supervision and line management of maintenance operatives delivering responsive repairs, void works, and estates maintenance across the charity property portfolio. The role covers, but is not exclusive to, residents’ rooms, internal and external communal areas, gyms, nurseries, cafés and community spaces. The candidate will lead a culture prioritising safety, customer satisfaction, quality workmanship, and regulatory compliance, while promoting continuous improvement across the team.

Key Responsibilities

• Deliver a repairs and maintenance service that understands and meets resident needs.
• Ensure high-quality repairs with accurate logging of repairs, voids, materials and follow-on works.
• Promote a customer-centred approach in all resident and colleague interactions.
• Support first-time-fix wherever possible.
• Ensure statutory and repair obligations are met for repairs, voids, estates and planned works.
• Oversee pre- and post-inspections for in-house maintenance operatives and contractors.
• Carry out repairs when required, demonstrating multi-trade competency.
• Support cyclical servicing and planned maintenance, ensuring value for money.
• Manage materials, stock audits and supplier performance and undertake Toolbox talks.
• Recruit, develop, motivate and retain a high-performing team.
• Lead by example, promoting the charity’s values and a strong safety and customer culture.
• Effectively line-manage maintenance operatives and undertake staff management requirements including one-to-one meetings, performance reviews, probation and sickness monitoring.
• Ensure clear communication with operatives, contractors and colleagues.
• Drive a strong H&S culture across the team and contractors.
• Ensure maintenance operatives compliance with safety legislation and charity policies.
• Monitor adherence to risk assessments, COSHH, lone-working and fleet checks.
• Ensure operatives have correct PPE, tools, equipment and materials.
• Support delivery of property and building safety management.
• Ensure fire safety responsibilities are met, including fire door maintenance.
• Undertake relevant fire safety training as required.
• Attend required training to maintain compliance and develop technical skills.
• Ensure GDPR compliance.
• Identify inefficiencies and implement service improvements.
• Support development of team members through training and mentoring.

Personal Specification

• Minimum 2 years’ experience in property, housing or repairs services.
• Broad multi-trade building and construction knowledge.
• Experience delivering repairs service via a DLO or multi-trade workforce.
• Experience promoting safe working practices.
• Resident-focused with commitment to positive outcomes.
• Strong leadership skills with the ability to motivate and challenge performance and drive continuous improvement and high standards.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.