At a Glance
- Tasks: Handle tenant calls, log repair requests, and schedule maintenance appointments.
- Company: Join a multi-award-winning recruitment business in a dynamic housing association.
- Benefits: Gain valuable experience in a fast-paced environment with potential for growth.
- Other info: Perfect for proactive individuals who thrive on multitasking and organisation.
- Why this job: Make a difference by providing excellent service to tenants and managing repairs.
- Qualifications: Strong customer service skills and experience in a busy setting are essential.
The predicted salary is between 24000 - 30000 £ per year.
We are currently recruiting for a Temporary Maintenance Assistant to join a busy housing association in Glasgow for a period of a minimum of 3 months to start ASAP. This is an excellent opportunity for someone with strong administrative and customer service skills who thrives in a fast-paced environment.
Key Responsibilities
- Handling incoming tenant calls and accurately logging repair requests
- Managing a shared repairs inbox and scheduling maintenance appointments
- Coordinating gas servicing and planned maintenance visits
- Liaising effectively with contractors to ensure timely completion of works
About You
- Proven customer service and administrative experience
- Confident managing a high volume of calls and emails in a busy setting
- Strong organisational skills and attention to detail
- Previous experience in housing, property maintenance, or a similar sector is desirable
This role would suit someone who is proactive, organised, and able to juggle multiple priorities while delivering excellent service to tenants.
Maintenance Assistant employer: Morgan Hunt UK Limited
Morgan Hunt is an exceptional employer, offering a dynamic work environment in the heart of Glasgow where you can make a real impact in the housing sector. With a strong focus on employee development and a commitment to equal opportunities, we provide our team with the tools and support needed for professional growth while fostering a collaborative and inclusive culture. Join us to be part of a dedicated team that values your contributions and prioritises excellent service delivery to our tenants.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Assistant
✨Tip Number 1
Get to know the company! Research Morgan Hunt and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. Since this role involves handling calls and emails, try role-playing with a friend or family member. This will help you feel more confident and articulate when discussing your experience and how it relates to the job.
✨Tip Number 3
Be proactive! If you see any opportunities to showcase your skills, like volunteering for extra tasks or projects, jump on them. This shows your enthusiasm and willingness to go the extra mile, which is exactly what they’re looking for.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to highlight your relevant experience directly related to the Maintenance Assistant role.
We think you need these skills to ace Maintenance Assistant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service and administrative skills. We want to see how your experience aligns with the role of Maintenance Assistant, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this fast-paced environment. We love seeing enthusiasm and a proactive attitude, so let that personality come through!
Be Clear and Concise:When filling out your application, keep it straightforward. We appreciate clarity, especially when it comes to your experience and skills. Avoid jargon and get straight to the point – we want to know what makes you great!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Morgan Hunt UK Limited
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Maintenance Assistant. Brush up on your knowledge of handling tenant calls, logging repair requests, and managing maintenance schedules. This will show that you're not just interested in the role but also prepared for it.
✨Show Off Your Customer Service Skills
Since this role requires strong customer service skills, think of examples from your past experiences where you’ve excelled in this area. Be ready to discuss how you’ve handled difficult situations or managed high volumes of calls and emails effectively.
✨Organisational Skills are Key
Highlight your organisational skills during the interview. You might want to share specific strategies you use to manage multiple priorities. This could include tools or methods you employ to stay organised, especially in a fast-paced environment.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of the interview. This could be about the team dynamics, the types of repairs you’ll be dealing with, or how success is measured in the role. It shows your genuine interest and helps you assess if the job is the right fit for you.
