At a Glance
- Tasks: Lead a team to support vulnerable individuals in achieving independence.
- Company: Join a compassionate team dedicated to making a real impact.
- Benefits: Weekly pay, ongoing training, and a supportive work environment.
- Other info: Opportunity for personal growth in a dynamic and inclusive setting.
- Why this job: Empower others and make a difference in people's lives every day.
- Qualifications: Experience in supported housing or social care and strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for an experienced and compassionate Team Leader to join our supported housing service in Surbiton. This is an excellent opportunity for someone with a strong background in housing, homelessness, or support services who is passionate about empowering vulnerable individuals to achieve greater independence.
As Team Leader, you will oversee the day-to-day running of the service, providing leadership to frontline staff while ensuring residents receive high-quality, person-centred support in a safe and welcoming environment.
Key Responsibilities- Lead and support a team of Housing and Customer Service staff through regular supervision, coaching, and performance management
- Coordinate daily shift operations and staff rotas to ensure consistent service delivery
- Act as the main point of contact for resident welfare, safeguarding concerns, and incident management
- Support residents to progress towards independent living through effective engagement and partnership working
- Manage resident referrals, inductions, and tenancy-related matters
- Minimise voids and maximise occupancy and rental income
- Respond effectively to challenging behaviour, anti-social behaviour, and crisis situations
- Work collaboratively with internal teams to maintain a high standard of accommodation and resident experience
- Ensure compliance with health & safety, safeguarding, and operational procedures
- Act as Fire Marshal and/or First Aider where required
We are looking for someone who has:
- Previous experience working within supported housing, homelessness, social care, or a similar environment
- Experience leading or supervising a frontline team
- Strong knowledge of safeguarding and supporting vulnerable adults
- Excellent communication, conflict resolution, and problem-solving skills
- The ability to remain calm and professional under pressure
- A compassionate and inclusive approach with a commitment to Equality, Diversity & Inclusion
- Good IT and administrative skills
- Weekly pay
- Supportive team environment
- Ongoing training and development
- Opportunity to make a meaningful impact in people's lives
If you are a motivated leader who is passionate about supporting people to build brighter futures, we would love to hear from you. Apply now to join a dedicated team making a real impact every day.
