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- Tasks: Handle customer queries on Council Tax and guide on Benefits entitlements.
- Company: Public Sector Recruitment Agency in London with a supportive team.
- Benefits: Full-time hybrid role with work-from-home flexibility and established team support.
- Why this job: Make a difference in your community while developing valuable customer service skills.
- Qualifications: Strong customer service skills and knowledge of relevant legislation.
- Other info: Inside IR35 with great opportunities for career growth.
The predicted salary is between 36000 - 60000 £ per year.
A Public Sector Recruitment Agency in London seeks a Revenues and Benefits Customer Service Officer for a full-time hybrid role. You will be responsible for handling customer queries related to Council Tax, managing accounts, and providing guidance on Benefits entitlements.
Ideal candidates will have strong customer service skills and familiarity with relevant legislation and systems. This role is inside IR35 and offers the opportunity to work from home alongside an established team.
Hybrid Revenues & Benefits Advisor in London employer: Morgan Hunt UK Limited
Contact Detail:
Morgan Hunt UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Revenues & Benefits Advisor in London
✨Tip Number 1
Network like a pro! Reach out to people in the public sector or those already working as Revenues and Benefits Advisors. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of Council Tax and Benefits legislation. We want you to feel confident discussing these topics, so practice common interview questions related to customer service scenarios.
✨Tip Number 3
Showcase your customer service skills! During interviews, share specific examples of how you've handled difficult customer queries in the past. This will demonstrate your ability to manage accounts effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in the public sector.
We think you need these skills to ace Hybrid Revenues & Benefits Advisor in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service skills and any relevant experience with Council Tax or Benefits. We want to see how you can bring your unique background to the role!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with what we’re looking for. Keep it friendly and professional!
Show Off Your Knowledge: Familiarity with relevant legislation and systems is key. Don’t hesitate to mention any specific tools or regulations you’ve worked with in the past. It’ll show us you’re ready to hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Morgan Hunt UK Limited
✨Know Your Stuff
Make sure you brush up on the relevant legislation and systems related to Council Tax and Benefits. Familiarity with these topics will not only help you answer questions confidently but also show that you're serious about the role.
✨Customer Service is Key
Prepare examples from your past experiences where you've excelled in customer service. Think of specific situations where you resolved issues or provided guidance effectively, as this will demonstrate your skills in handling customer queries.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, the tools they use for managing accounts, or how they handle complex customer queries. This shows your interest in the role and helps you gauge if it’s the right fit for you.
✨Dress the Part, Even at Home
Even if the role is hybrid, dressing professionally for the interview can make a great impression. It shows that you take the opportunity seriously and are ready to represent the agency well, whether in person or remotely.
