At a Glance
- Tasks: Help prevent homelessness and support individuals in finding stable housing solutions.
- Company: LB Southwark, dedicated to community welfare and housing solutions.
- Benefits: Gain valuable experience, develop skills, and make a real difference in people's lives.
- Other info: Opportunity to engage with diverse stakeholders and enhance your professional network.
- Why this job: Join a mission-driven team and be part of impactful community work.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 30000 - 40000 € per year.
Are you a Gateway Prevention Officer looking for your next assignment? LB Southwark are currently looking to recruit a Gateway Prevention Officer to join their team on a contract basis.
Key Responsibilities:
- To reduce homelessness and the use of temporary accommodation in the borough.
- To lead on the collation of the data information for the Ministry for Housing Communities and Local Government around the prevention of homelessness.
- To provide an effective, professional homelessness service on behalf of the Council including assessment and investigation of homeless approaches and applications in line with the Councils' statutory duties under Housing Act 1996 Part 7 and relevant case law.
- To address and resolve customers needs at first contact in the Gateway Customer service team.
- To deliver outreach surgeries, online platforms and other information to named public bodies and other key interested parties or potential partners to deliver cross cutting prevention work for Housing Solutions.
- To develop key information packs including but not limited to schools, GPs, and other matters relating to the welfare of applicants' children that may move out of Southwark.
- To undertake statutory homelessness applications, assess and make decisions in line with law and statutory guidance.
- To improve and become the local intelligence and community link for the key areas of homelessness presentations within Southwark.
- To engage with key stakeholders and partners to provide alternative solutions to support customers to remain in housing and sustain accommodation.
- To develop, update and review Personalised Housing Plans for customers on behalf of the council in light of the Homelessness Reduction Act 2017.
- To advise clients on full range of options to solve their housing problem, including intervention if threatened with homelessness, registering on council housing list, initiatives for council tenants, private renting, mortgage advice, moving out of London and shared ownership.
- To advise clients of available tenancy support services including income maximisation, Discretionary Housing Payments, under occupation schemes, mutual exchange, debt and rent arrears advice and HB support.
- To assist in developing full range of information and publicity for all clients as well as internal procedures.
- To understand the value of information to the council and to contribute to good information governance by keeping information safe, accurate and up to date and available to those who need it.
- To abide by the council's information governance policies.
- Any other duties appropriate to the post and grade for example, deal with enquiries, complaints and correspondence from clients and their advocates, including solicitors, councillors, MPs, the ombudsman and other housing providers, in line with the Council's complaints and enquiries procedure.
- This may include preparing information to support court cases for which the post-holder is responsible.
- To deliver training, information updates and represent the Council at external meetings.
- To deputise for managers, if required.
Gateway Prevention Officer in London employer: Morgan Hunt UK Limited
LB Southwark is an exceptional employer, dedicated to fostering a supportive and collaborative work environment for its Gateway Prevention Officers. With a strong focus on employee development, the council offers numerous training opportunities and encourages staff to engage with key stakeholders in the community, making a tangible impact on homelessness prevention. Located in the vibrant borough of Southwark, employees benefit from a diverse and inclusive culture that values innovation and teamwork, ensuring that every team member feels valued and empowered in their role.
StudySmarter Expert Advice🤫
We think this is how you could land Gateway Prevention Officer in London
✨Tip Number 1
Network like a pro! Reach out to people in the housing and homelessness sector, attend local events, and connect with professionals on LinkedIn. We can’t stress enough how valuable personal connections can be in landing that Gateway Prevention Officer role.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your experience in homelessness prevention and customer service. When you get the chance to meet potential employers, let them see what you can bring to the table.
✨Tip Number 3
Practice makes perfect! Get a friend or mentor to do mock interviews with you. Focus on common questions related to homelessness services and your approach to problem-solving. We want you to feel confident and ready to impress!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in the community. Don’t miss out on your chance to join us!
We think you need these skills to ace Gateway Prevention Officer in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of a Gateway Prevention Officer. We want to see how you can contribute to reducing homelessness and supporting the community in Southwark.
Showcase Relevant Experience:When detailing your work history, focus on any previous roles that involved customer service, data management, or housing solutions. We love seeing candidates who have hands-on experience in similar fields, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate a well-structured application that makes it easy for us to see your qualifications at a glance.
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Morgan Hunt UK Limited
✨Know Your Legislation
Familiarise yourself with the Housing Act 1996 and the Homelessness Reduction Act 2017. Being able to discuss these laws confidently will show that you understand the legal framework surrounding homelessness prevention, which is crucial for a Gateway Prevention Officer.
✨Showcase Your Communication Skills
As this role involves engaging with various stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with clients or partners in the past, especially in challenging situations.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've successfully resolved complex issues related to housing or customer service. Be ready to discuss your approach to developing personalised housing plans and how you can help clients navigate their options.
✨Research LB Southwark
Get to know the council's initiatives and current challenges regarding homelessness in Southwark. This knowledge will not only help you answer questions but also allow you to ask insightful ones, showing your genuine interest in the role and the community.
