At a Glance
- Tasks: Lead a team of Debt Recovery Officers and manage debt portfolios effectively.
- Company: Public Sector client in North West London with a focus on community service.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Join a supportive environment with a commitment to equal opportunities.
- Why this job: Make a real difference in debt recovery while leading a dynamic team.
- Qualifications: Experience in debt recovery and strong leadership skills required.
The predicted salary is between 40000 - 50000 £ per year.
Are you a Debt Recovery Team Leader looking for work in North West London? Morgan Hunt's client based in North West London is looking to recruit a Debt Recovery Team Leader to provide cover for a permanent vacancy. The successful candidate will be responsible for overseeing and leading a team of 12 Debt Recovery Officers. This assignment has been deemed inside of IR35 and will offer full time hybrid working.
Key Responsibilities
- Proficiently use the IWorld/Northgate (NEC) Revenues and Benefits Processing System.
- Assist with management of the recovery of one or more debt portfolios (e.g. Housing Benefit Overpayments, Adult Social Care, Sundry Debt), ensuring effective, timely and consistent collection activity.
- Ensure all recovery activity meets legislative requirements, case law and Council policies, safeguarding the Council's financial position and minimising risk of loss or legal challenge.
- Implement operational plans in line with the Council's Debt Recovery Strategy, driving improved recovery outcomes and effective bad debt management.
- Lead a team of recovery staff to achieve high performance through coaching, mentoring, supervision and proactive management of performance, conduct and attendance in line with corporate policies.
- Set, monitor and review measurable recovery targets, addressing under performance promptly and ensuring both qualitative and quantitative standards are met.
- Apply appropriate recovery methods, ensure suitable repayment arrangements are agreed, and maintain strong working knowledge of debt legislation and best practice.
- Work across service areas and with external partners to remove barriers, resolve operational issues, improve processes, and enhance overall service effectiveness.
- Monitor performance data, analyse exception reports, identify trends, and present clear, evidence-based information to stakeholders to support informed decision making and continuous improvement.
If you're looking to work from home for a Public Sector and Government client based in North West London, and feel you meet the essential criteria outlined above to be a Debt Recovery Team Leader, please contact the team with an up to date CV. Morgan Hunt is an equal opportunities employer.
Debt Recovery Team Leader in Hounslow employer: Morgan Hunt UK Limited
Morgan Hunt is an exceptional employer, offering a supportive work culture that prioritises employee growth and development. As a Debt Recovery Team Leader in North West London, you will benefit from a hybrid working model, allowing for flexibility while leading a dedicated team to achieve impactful results in the public sector. With a commitment to equal opportunities and a focus on continuous improvement, Morgan Hunt provides a rewarding environment for those seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Debt Recovery Team Leader in Hounslow
✨Tip Number 1
Network like a pro! Reach out to your connections in the debt recovery field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of debt legislation and best practices. Be ready to discuss how you've led teams to achieve high performance and improved recovery outcomes in the past.
✨Tip Number 3
Showcase your leadership skills! When chatting with potential employers, highlight your experience in coaching and mentoring teams. They’ll want to see how you can drive performance and manage recovery staff effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for talented individuals like you to join our team in North West London.
We think you need these skills to ace Debt Recovery Team Leader in Hounslow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Debt Recovery Team Leader role. Highlight your experience with debt recovery, team leadership, and any relevant systems like IWorld/Northgate. We want to see how your skills match what we're looking for!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to demonstrate how you’ve improved recovery outcomes or led a team to success. This helps us see the impact you've made in previous roles.
Be Clear and Concise:When writing your application, keep it clear and concise. Avoid jargon and make sure your points are easy to understand. We appreciate straightforward communication that gets to the heart of your qualifications.
Apply Through Our Website:We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and you’ll be able to upload your CV directly. Plus, it helps us keep everything organised on our end!
How to prepare for a job interview at Morgan Hunt UK Limited
✨Know Your Stuff
Make sure you brush up on the IWorld/Northgate (NEC) Revenues and Benefits Processing System. Familiarise yourself with the key responsibilities of the role, especially around debt recovery strategies and legislation. This will show that you're not just interested in the job, but that you understand the nuances involved.
✨Showcase Your Leadership Skills
As a Debt Recovery Team Leader, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully coached or managed teams in the past. Think about specific situations where you improved performance or resolved conflicts.
✨Be Data Savvy
Since monitoring performance data is crucial for this role, be ready to discuss how you've used data to drive decisions in previous positions. Bring examples of how you've analysed trends and presented findings to stakeholders, as this will highlight your analytical skills.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team's current challenges or the Council's Debt Recovery Strategy. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
