At a Glance
- Tasks: Manage debt recovery for Council Tax, Parking, and more while working from home.
- Company: Join a multi-award-winning recruitment business in the public sector.
- Benefits: Enjoy hybrid working, competitive pay, and a supportive team environment.
- Other info: Great opportunity for career growth in a dynamic public sector role.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Experience in debt recovery and strong organisational skills required.
The predicted salary is between 30000 - 40000 € per year.
Are you a Debt Recovery Officer looking for work in North West London or remotely from home? Morgan Hunt's Public Sector and Government client based in North West London is looking to recruit a Debt Recovery Officer to provide support throughout a busy period. This assignment has been deemed inside of IR35 and will offer full time hybrid working.
Responsibilities
- Proficiently use the Iworld/Northgate Version 6 ICT System
- Recover and enforce collection for debts including Council Tax, Parking and Road Traffic, Housing Benefit Overpayments, Adult Social Care, Sundry Debt and/or any debt recovery portfolio managed within the Council
- Recover all debts in an efficient and objective manner, giving absolute attention to the financial interests of the Council in terms of all revenue and debt streams, the Council's Debt Recovery policy
- Manage case records for debt cases
- Take payments and set up direct debits
- Conduct reconciliation processes
- Maintain landlord schedules and outstanding invoices
- Trace absconded Council Tax Payments
- Manage caseload to meet performance targets
- Understand the debt recovery process and how customer information contributes to this
- Issue reminders and notices
If you're looking to work from home for a Public Sector and Government client based in North West London, and feel you meet the essential criteria outlined above to be a Debt Recovery Officer, please contact the team with an up to date CV.
Debt Recovery Officer in Hounslow employer: Morgan Hunt UK Limited
Morgan Hunt is an exceptional employer, offering a supportive work environment for Debt Recovery Officers in North West London with the flexibility of hybrid working. Our commitment to employee growth is evident through ongoing training and development opportunities, while our inclusive culture fosters collaboration and respect. Join us to make a meaningful impact in the public sector, all while enjoying the benefits of a dynamic and rewarding workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Debt Recovery Officer in Hounslow
✨Tip Number 1
Network like a pro! Reach out to your connections in the debt recovery field and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of the debt recovery process. Be ready to discuss how you've handled similar cases in the past and how you can contribute to the financial interests of the council.
✨Tip Number 3
Don’t just apply anywhere; focus on roles that match your skills. Use our website to find positions that fit your experience as a Debt Recovery Officer, and tailor your approach to each application.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Show your enthusiasm for the role and reiterate why you’re the perfect fit for their team.
We think you need these skills to ace Debt Recovery Officer in Hounslow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with debt recovery and any relevant systems like Iworld/Northgate. We want to see how your skills match the job description, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Debt Recovery Officer role. We love seeing enthusiasm and a clear understanding of the debt recovery process, so let your personality come through.
Be Clear and Concise:When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your qualifications and experiences. This helps us see your potential quickly!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Morgan Hunt UK Limited
✨Know Your Debt Recovery Stuff
Make sure you brush up on the debt recovery process, especially regarding Council Tax and other debts mentioned in the job description. Familiarise yourself with the Iworld/Northgate Version 6 ICT System if possible, as it shows you're proactive and ready to hit the ground running.
✨Showcase Your Attention to Detail
Since this role requires managing case records and maintaining schedules, be prepared to discuss how you've successfully handled similar tasks in the past. Bring examples that highlight your organisational skills and ability to manage multiple cases efficiently.
✨Demonstrate Your Customer Service Skills
Debt recovery isn't just about numbers; it's also about people. Be ready to talk about how you've effectively communicated with clients or customers in previous roles, especially in challenging situations. This will show that you can handle sensitive conversations with care.
✨Prepare Questions About the Role
At the end of the interview, you'll likely have a chance to ask questions. Prepare thoughtful queries about the team's structure, performance targets, or the council's debt recovery policies. This not only shows your interest but also helps you gauge if the role is the right fit for you.
