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- Tasks: Assess housing benefits and council tax claims while supporting customers with their queries.
- Company: Join a reputable public sector client in North West London.
- Benefits: Enjoy hybrid working, competitive pay, and a supportive work environment.
- Other info: Great opportunity for career growth in a dynamic public sector role.
- Why this job: Make a difference in people's lives by helping them navigate benefits.
- Qualifications: Experience with ICT systems and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Are you a Benefits Assessment Officer looking for work in North West London? Morgan Hunt's Public Sector and Government client based in North West London is looking to recruit a Benefits Assessment Officer to provide support throughout a busy period. This assignment has been deemed inside of IR35 and will offer full time hybrid working role, where you would be required to work 2-3 days onsite.
Responsibilities
- Proficiently use the Iworld/Northgate Version 6 ICT System
- Assess all types of Housing Benefit and Council Tax Support/Reduction claims for all tenure types
- Process new claims and changes in circumstances
- Assess student claims, persons from abroad, and self‑employed claims
- Deal with Universal Credit cases
- Assist with backlog clearance
- Deal with ATLAS
- Liaise with external organisations including Landlords, Employers and the Department for Work and Pensions
- Advise claimants on Benefit entitlements and legislation changes
- Handle inbound customer queries
If you're looking to work from home for a Public Sector and Government client based in North West London, and feel you meet the essential criteria outlined above to be a Benefits Assessment Officer, please contact the team with an up to date CV.
Benefits Assessment Officer in Hounslow employer: Morgan Hunt UK Limited
Contact Detail:
Morgan Hunt UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Benefits Assessment Officer in Hounslow
✨Tip Number 1
Network like a pro! Reach out to your connections in the public sector, especially those who work in benefits assessment. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of the Iworld/Northgate Version 6 ICT System. Being able to talk confidently about your experience with this system will show you're ready to hit the ground running.
✨Tip Number 3
Don’t forget to showcase your soft skills! As a Benefits Assessment Officer, you'll be dealing with various stakeholders. Highlight your communication and problem-solving skills during interviews to stand out.
✨Tip Number 4
Apply through our website for the best chance at landing the role! We make it easy for you to submit your application and keep track of your progress. Plus, we love seeing familiar faces from our community!
We think you need these skills to ace Benefits Assessment Officer in Hounslow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with the Iworld/Northgate Version 6 ICT System and any relevant benefits assessment roles. We want to see how your skills match the job description, so don’t hold back!
Showcase Your Communication Skills: As a Benefits Assessment Officer, you'll be liaising with various stakeholders. Use your application to demonstrate your ability to handle customer queries and communicate effectively with external organisations.
Be Clear and Concise: When writing your cover letter, get straight to the point. We appreciate clarity, so outline your relevant experience and why you’re the perfect fit for this role without waffling on.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Don’t miss out!
How to prepare for a job interview at Morgan Hunt UK Limited
✨Know Your Systems
Make sure you’re familiar with the Iworld/Northgate Version 6 ICT System. Brush up on how to assess Housing Benefit and Council Tax Support claims, as well as any recent updates or changes in legislation. This will show that you're not just a candidate, but someone who’s ready to hit the ground running.
✨Understand the Role
Read through the job description thoroughly and understand the responsibilities. Be prepared to discuss your experience with Universal Credit cases and how you've handled customer queries in the past. This will help you demonstrate that you’re a perfect fit for the role.
✨Prepare for Scenario Questions
Think about potential scenarios you might face as a Benefits Assessment Officer. Prepare examples of how you would deal with complex claims or liaise with external organisations. This will help you articulate your problem-solving skills during the interview.
✨Show Your Communication Skills
Since you'll be advising claimants and handling inbound queries, it’s crucial to showcase your communication skills. Practice explaining complex information in simple terms, and be ready to discuss how you’ve successfully communicated with various stakeholders in previous roles.