At a Glance
- Tasks: Lead teams to deliver top-notch support services and enhance tenant engagement.
- Company: Dynamic organisation focused on supporting veterans in a collaborative environment.
- Benefits: Hybrid working, competitive salary, and the chance to make a real difference.
- Other info: Join a diverse team dedicated to positive outcomes for residents.
- Why this job: Be a key player in improving lives and driving impactful change.
- Qualifications: Experience in housing, support, or social care leadership is essential.
The predicted salary is between 50000 - 60000 £ per year.
We are seeking an experienced and proactive Head of Support & Tenant Engagement to provide leadership cover during a period of long‑term absence until the end of November. Working across five supported housing sites in Fulham, West London, and Aldershot (with hybrid working available), you will provide a steady and confident leadership presence while driving forward key service priorities.
Key Responsibilities
- Leading and supporting teams delivering high-quality support services to veterans of all ages.
- Providing strategic and operational leadership for tenant engagement activities.
- Overseeing the migration to a new case management database.
- Reviewing and updating relevant policies and procedures.
- Leading and delivering a range of service improvement and development projects.
- Ensuring services remain effective, compliant, and focused on positive outcomes for residents.
This is an excellent opportunity for an experienced housing, support, or social care leader who can quickly build relationships, manage change, and maintain momentum across multiple sites. This is an equal‑opportunity employer and eligibility is determined on merit in accordance with the job’s required qualifications and abilities.
Head of Support and Tenant Engagement employer: Morgan Hunt UK Limited
As an employer, we pride ourselves on fostering a supportive and inclusive work culture that prioritises the well-being of our staff and the communities we serve. With opportunities for professional growth and development, particularly in the dynamic environment of supported housing across Fulham and Aldershot, we empower our employees to make a meaningful impact while enjoying the flexibility of hybrid working arrangements. Join us to lead initiatives that enhance tenant engagement and support services for veterans, all within a collaborative and mission-driven team.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Support and Tenant Engagement
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing and support sectors. Let them know you're on the lookout for opportunities like the Head of Support & Tenant Engagement role. You never know who might have the inside scoop or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the organisation and its values, especially around tenant engagement and support services. Think about how your experience aligns with their needs and be ready to share specific examples that showcase your leadership skills.
✨Tip Number 3
Showcase your adaptability! With hybrid working and multiple sites involved, highlight your ability to manage change and lead teams effectively across different locations. Share stories that demonstrate your proactive approach to overcoming challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck!
We think you need these skills to ace Head of Support and Tenant Engagement
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in support services and tenant engagement. We want to see how your skills align with the key responsibilities mentioned in the job description.
Showcase Leadership Experience:Since this role is all about providing leadership, don’t forget to include examples of how you've successfully led teams or projects in the past. We love seeing how you’ve made a positive impact in previous roles!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences shine through without unnecessary fluff.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Morgan Hunt UK Limited
✨Know Your Stuff
Make sure you’re well-versed in the key responsibilities of the role. Brush up on your knowledge about supported housing, tenant engagement, and the specific needs of veterans. This will show that you’re not just interested in the position but also understand the nuances involved.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you’ve successfully led teams or managed change. Highlight how you’ve driven service improvements and engaged with tenants. This will demonstrate your capability to provide the steady leadership they’re looking for.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like overseeing a migration to a new case management database or dealing with compliance issues. Think through potential scenarios in advance and have clear, structured responses ready.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions that show your interest in the role and the organisation. Inquire about their current challenges in tenant engagement or how they measure success in their support services. This shows you’re proactive and genuinely interested in making a positive impact.
