At a Glance
- Tasks: Ensure effective rent collection and support tenants with arrears management.
- Company: A Glasgow-based housing association committed to high-quality tenant services.
- Benefits: Gain valuable experience in housing while making a difference in the community.
- Other info: Temporary role with potential for future opportunities in housing management.
- Why this job: Join a dedicated team and help improve lives through effective housing support.
- Qualifications: Strong communication skills and a passion for customer service are essential.
The predicted salary is between 31500 - 38500 £ per year.
A Glasgow based housing association is seeking a dedicated Rent Officer to join their Tenancy Services Team for a temporary period of around 3 months.
In this role, you will play a crucial part in ensuring effective rent collection and arrears management.
Your commitment to customer service and compliance with housing regulations will help deliver high-quality services that meet the needs of tenants.
Key Responsibilities
- Provide excellent customer service in rent collection and arrears management.
- Ensure efficient delivery of rent management services.
- Maintain accurate records in compliance with GDPR and confidentiality requirements.
- Collaborate with external agencies to provide support and advice to tenants.
- Assist in the preparation of legal notices and court actions when necessary.
- Support tenancy sustainment initiatives and engage with tenants to address their needs.
Qualifications
- Strong communication and interpersonal skills.
- Ability to work independently and collaboratively within a team.
- Knowledge of housing regulations and best practices is preferred.
Education Requirements
- Relevant degree or qualification in housing, social work, or a related field is advantageous.
- Professional certifications in housing management are a plus.
Experience Requirements
- Previous experience in a housing officer or similar role is preferred.
- Experience in customer service or community engagement is advantageous.
Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
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Housing Officer (Rents) in Glasgow employer: Morgan Hunt UK Limited
Morgan Hunt UK Limited is an exceptional employer that values flexibility and work-life balance, offering a hybrid working model that allows employees to thrive both in the office and remotely. With a strong focus on professional development, employees are encouraged to grow their skills and advance their careers while contributing to meaningful projects that impact the community in Cambridgeshire. The supportive work culture fosters collaboration and innovation, making it an ideal place for those seeking a rewarding career in public service.
