At a Glance
- Tasks: Help prevent homelessness and support individuals in finding stable housing solutions.
- Company: LB Southwark, dedicated to community welfare and housing solutions.
- Benefits: Gain valuable experience, develop skills, and make a real difference in people's lives.
- Other info: Opportunity to engage with diverse stakeholders and enhance your professional network.
- Why this job: Join a mission-driven team focused on creating positive change in the community.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 30000 - 40000 € per year.
Are you a Gateway Prevention Officer looking for your next assignment? LB Southwark are currently looking to recruit a Gateway Prevention Officer to join their team on a contract basis.
Key Responsibilities:
- To reduce homelessness and the use of temporary accommodation in the borough.
- To lead on the collation of data information for the Ministry for Housing Communities and Local Government around the prevention of homelessness.
- To provide an effective, professional homelessness service on behalf of the Council including assessment and investigation of homeless approaches and applications in line with the Councils' statutory duties under Housing Act 1996 Part 7 and relevant case law.
- To address and resolve customers' needs at first contact in the Gateway Customer service team.
- To deliver outreach surgeries, online platforms and other information to named public bodies and other key interested parties or potential partners to deliver cross-cutting prevention work for Housing Solutions.
- To develop key information packs including but not limited to schools, GPs, and other matters relating to the welfare of applicants' children that may move out of Southwark.
- To undertake statutory homelessness applications, assess and make decisions in line with law and statutory guidance.
- To improve and become the local intelligence and community link for the key areas of homelessness presentations within Southwark.
- To engage with key stakeholders and partners to provide alternative solutions to support customers to remain in housing and sustain accommodation.
- To develop, update and review Personalised Housing Plans for customers on behalf of the council in light of the Homelessness Reduction Act 2017.
- To advise clients on a full range of options to solve their housing problem, including intervention if threatened with homelessness, registering on the council housing list, initiatives for council tenants, private renting, mortgage advice, moving out of London and shared ownership.
- To advise clients of available tenancy support services including income maximisation, Discretionary Housing Payments, under occupation schemes, mutual exchange, debt and rent arrears advice and HB support.
- To assist in developing a full range of information and publicity for all clients as well as internal procedures.
- To understand the value of information to the council and to contribute to good information governance by keeping information safe, accurate and up to date and available to those who need it.
- The officer is required to abide by the council's information governance policies.
- Any other duties appropriate to the post and grade, for example, deal with enquiries, complaints and correspondence from clients and their advocates, including solicitors, councillors, MPs, the ombudsman and other housing providers, in line with the Council's complaints and enquiries procedure.
- This may include preparing information to support court cases for which the post-holder is responsible.
- To deliver training, information updates and represent the Council at external meetings.
- To deputise for managers, if required.
Gateway Prevention Officer employer: Morgan Hunt UK Limited
LB Southwark is an exceptional employer, dedicated to fostering a supportive and collaborative work environment for its Gateway Prevention Officers. With a strong focus on employee development, the council offers numerous opportunities for professional growth and training, ensuring that staff are well-equipped to tackle the challenges of homelessness prevention in the vibrant borough of Southwark. The commitment to community engagement and innovative solutions makes this role not only meaningful but also rewarding, as employees contribute directly to improving the lives of residents.
StudySmarter Expert Advice🤫
We think this is how you could land Gateway Prevention Officer
✨Tip Number 1
Network like a pro! Reach out to people in the housing and homelessness sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show your passion for preventing homelessness! When you get the chance to chat with potential employers, share your experiences and ideas on how to tackle homelessness. This will help you stand out as someone who genuinely cares about the cause.
✨Tip Number 3
Be proactive! If you see a role that interests you, don’t wait for the perfect moment. Apply through our website and follow up with a friendly email to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Prepare for interviews by brushing up on relevant legislation and case law related to homelessness. Being knowledgeable will not only boost your confidence but also demonstrate your commitment to the role and the council's mission.
We think you need these skills to ace Gateway Prevention Officer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of a Gateway Prevention Officer. We want to see how you can contribute to reducing homelessness and supporting the community in Southwark.
Showcase Relevant Experience:When detailing your work history, focus on any experience related to homelessness prevention, customer service, or data management. We love seeing candidates who have hands-on experience that relates directly to the responsibilities outlined in the job description.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate when applicants communicate effectively, as this reflects the skills needed for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Morgan Hunt UK Limited
✨Know Your Legislation
Familiarise yourself with the Housing Act 1996 and the Homelessness Reduction Act 2017. Being able to discuss these laws confidently will show that you understand the legal framework surrounding homelessness prevention, which is crucial for the role.
✨Showcase Your Communication Skills
As a Gateway Prevention Officer, you'll need to engage with various stakeholders. Prepare examples of how you've effectively communicated with clients or partners in the past, especially in challenging situations. This will demonstrate your ability to handle sensitive conversations.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations related to homelessness prevention. Think through potential scenarios and outline your approach, focusing on empathy, problem-solving, and collaboration with other services.
✨Highlight Your Data Management Experience
Since the role involves collating data for the Ministry for Housing Communities and Local Government, be ready to discuss any experience you have with data management or reporting. Mention any tools or systems you've used to track information effectively.
