Digital Systems & Data Manager

London (Hybrid - Minimum 2 Days per Week in the Office)

£50,000 per annum

3rd Sector organisation

Permanent | Full-Time

Morgan Hunt is delighted to be partnering with a leading third sector organisation to recruit a Digital Systems and Data Manager. This is an exciting opportunity for an experienced digital professional to take ownership of the organisation's technology landscape in a truly standalone role, reporting directly to the Associate Director of Finance and Operations.

The Opportunity

As the Digital Systems and Data Manager, you will act as the organisation's internal expert for digital systems, data management, and IT governance. Working closely with senior stakeholders and third-party providers, you will lead the development of digital capabilities, drive continuous improvement, and ensure systems remain secure, scalable, and aligned to organisational objectives. You’ll also play a key role in exploring and implementing emerging technologies, including Microsoft Copilot and AI-enabled tools, while strengthening the organisation's cyber security posture and ensuring best practice in data governance.

Key Responsibilities

• Digital Systems & Data Leadership
  • Lead the ongoing development and management of the organisation's digital systems and data infrastructure.
  • Drive continuous improvement of data processes and governance frameworks to ensure accuracy, accessibility, and security.
  • Own the governance, optimisation, and future development of the organisation's CRM platform, ensuring it evolves alongside business requirements.
  • Deliver and refine the organisation's digital and data roadmap in line with wider strategic objectives.
  • Review and implement future intranet, collaboration, and document management solutions.
  • Work closely with stakeholders to understand requirements and deliver effective technology solutions.
  • Review and approve technical designs produced by third-party suppliers and partners.
  • Manage system permissions and access controls for sensitive information.
  • Support the implementation and integration of AI-enabled tools and technologies across the organisation.
• Cyber Security & Risk
  • Champion cyber security awareness across the organisation through training initiatives and phishing simulations.
  • Lead and support Cyber Essentials Plus accreditation activities.
  • Ensure the secure and responsible use of AI technologies, balancing innovation with appropriate governance and compliance.
  • Assess and mitigate risks associated with AI solutions and third-party providers.
  • Evaluate and manage wider IT risks and maintain robust disaster recovery arrangements.
• IT Operations & Supplier Management
  • Act as the primary relationship manager for the outsourced Managed Service Provider (MSP), ensuring high levels of service delivery.
  • Manage third-party suppliers, support contracts, and procurement activities.
  • Lead periodic reviews and tender processes for outsourced IT services.
  • Oversee IT assets across the organisation, including laptops, mobile devices, and conferencing equipment.
  • Support the remote management and lifecycle management of end-user devices.
  • Work alongside the Associate Director of Finance and Operations to manage the annual IT budget.
• User Support & Enablement
  • Provide occasional first and second-line support where required.
  • Deliver inductions and training sessions for new starters on IT systems, data security, and best practices.
  • Support colleagues in maximising the value of existing and new technologies.
  • Act as a trusted advisor on emerging technologies, particularly AI and automation opportunities.

Essential Skills & Experience

• Proven experience as a Digital Systems Manager, Digital and Data Manager, IT Manager, or similar role.
• Experience designing, implementing, and managing business systems and data environments.
• Excellent understanding of data governance, system integration, and information management best practices.
• Knowledge of cyber security principles, including access controls, encryption, and secure data handling.
• Demonstrable experience using Microsoft Copilot and other emerging AI technologies to improve efficiency, automate processes, and enhance user experiences.
• Strong understanding of GDPR and wider data protection requirements.
• Experience working with SharePoint and complex data environments.
• Ability to assess organisational needs and translate them into practical technology solutions.

Desirable Experience

• Experience with HubSpot, Monday.com, or similar business platforms.
• Knowledge of programming languages or software development methodologies.
• Experience managing outsourced IT providers and supplier relationships.
• Familiarity with Cyber Essentials Plus accreditation processes.
• Previous experience within the charity, membership, not-for-profit, or third sector environment.

Whats on offer?

• Salary of £50,000 per annum
• Hybrid working with a minimum of two days per week in the London office
• A rare standalone role with genuine ownership and influence
• The opportunity to shape an organisation's approach to digital transformation, AI adoption, and cyber security
• Excellent opportunity for professional growth and development

Benefits: Annual leave 25 days, Pension (employer contribution of 8-10%), Private Health Insurance, Plus other benefits.