Desktop Support Engineer (SC Cleared)

Morgan Hunt are working with a leading Government agency to recruit a Desktop Engineer to support the Business Delivery Team. The purpose of the role is to ensure there is adequate desktop support onsite to assist with the completion of the Windows 11 upgrade project.

Responsibilities include:

1. Upgrading existing laptops and desktops from Windows 10 to Windows 11, including deploying all the security features (e.g., Microsoft Intune, BitLocker, Windows Security Updates, VPN, and security certificates).
2. Maintaining accurate asset and configuration records and support documentation, including updating CMDB.
3. Liaising with the Infrastructure and Application Support Teams in problem resolution and ensuring processes are followed correctly.
4. Customer facing – liaising directly with business users at all levels.
5. Providing cover for 1st Line Client Support when necessary – Call handling, troubleshooting, ownership, and resolution of incidents, as well as fulfilling client service requests.

Role:

• Inside IR35
• £202.37 per day Umbrella
• 5 days on site in the centre of London
• 3 month contract
• Candidates must hold active SC Clearance

Morgan Hunt is a multi-award-winning recruitment business for interim, contract, and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual’s skills, qualifications, and abilities to perform the relevant duties required in a particular role.

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