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- Tasks: Manage Business Rates records and support billing and collection processes.
- Company: Join a leading Public Sector client with a focus on community service.
- Benefits: Full-time remote work, competitive pay, and a supportive team environment.
- Why this job: Make a difference in your community while working from the comfort of home.
- Qualifications: Experience with IWorld/Northgate systems and strong administrative skills.
- Other info: Opportunity for career growth in a dynamic public sector role.
The predicted salary is between 28800 - 43200 £ per year.
Are you a Business Rates Officer looking for work in Staffordshire or remotely from home? Morgan Hunt's Public Sector and Government client based in Staffordshire is looking to recruit a Business Rates Officer to provide support throughout a busy period. This assignment has been deemed inside of IR35 and will offer full time home working.
Ideally, the successful candidate will have the ability to:
- Proficiently use the IWorld/Northgate (NEC) Revenues and Benefits Processing system
- Administer the Billing, Collection and Recovery of Business Rates
- Maintain and update Business Rates records to allow for accurate Billing and Collection of outstanding monies
- Open, close and amend accounts
- Take payments and set up direct debits
- Apply discounts, reliefs, exemptions and disregards
- Check and authorise requests for refunds and write-offs
- Trace absconded Business Rates Payments
- Review and determine the most appropriate action to collect outstanding Business Rates debts
- Deal with summonses and liability orders
- Issue reminders and notices
- Instigate and review enforcement action in relation to insolvencies and committals
- Liaise with external organisations
- Prepare cases for Magistrates Court and Valuation Tribunals
- Make outbound and field incoming customer calls to and from Business Rates customers
If you're looking to work from home for a Public Sector and Government client based in Staffordshire, and feel you meet the essential criteria outlined above to be a Business Rates Officer, please contact the team with an up to date CV.
Business Rates Officer employer: Morgan Hunt UK Limited
Contact Detail:
Morgan Hunt UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Rates Officer
✨Tip Number 1
Network like a pro! Reach out to your connections in the public sector and let them know you're on the lookout for a Business Rates Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge of the IWorld/Northgate system and be ready to discuss your experience with billing and collection processes. We want you to shine when it comes to showcasing your skills!
✨Tip Number 3
Don’t forget to follow up! After an interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications that way!
We think you need these skills to ace Business Rates Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with the IWorld/Northgate system and any relevant skills in billing and collection. We want to see how your background fits the Business Rates Officer role, so don’t hold back!
Showcase Your Skills: In your application, emphasise your ability to manage accounts, apply discounts, and handle customer queries. We’re looking for someone who can hit the ground running, so let us know what you bring to the table!
Be Clear and Concise: When writing your cover letter, keep it straightforward and to the point. We appreciate clarity, so make sure you outline your key achievements and how they relate to the job description.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your potential new role as a Business Rates Officer.
How to prepare for a job interview at Morgan Hunt UK Limited
✨Know Your Systems
Make sure you brush up on your knowledge of the IWorld/Northgate (NEC) Revenues and Benefits Processing system. Familiarity with this software will not only help you answer technical questions but also show that you're ready to hit the ground running.
✨Understand Business Rates Processes
Get a solid grasp of the billing, collection, and recovery processes for Business Rates. Be prepared to discuss how you would handle various scenarios, such as applying discounts or dealing with absconded payments, to demonstrate your expertise.
✨Prepare for Customer Interactions
Since the role involves making and receiving calls from Business Rates customers, practice your communication skills. Think about how you would handle difficult conversations or explain complex processes clearly and concisely.
✨Showcase Your Problem-Solving Skills
Be ready to discuss past experiences where you've had to review and determine actions for collecting outstanding debts. Highlight your analytical skills and how you approach problem-solving in challenging situations.
