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- Tasks: Assist residents with queries and provide top-notch customer service.
- Company: Supportive organisation dedicated to enhancing residents' lives.
- Benefits: Flexible hours, training opportunities, and a chance to make a difference.
- Why this job: Be the friendly face that helps create a welcoming community.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Varied role with opportunities for personal growth and development.
The predicted salary is between 24000 - 36000 £ per year.
Assisting the Housing and Support team to deliver high-quality housing and support to our residents. This role will often be the first point of contact for our residents and visitors, responding to a range of queries, providing information and holistic advice. The post holder will deliver a consistent high-quality customer service, providing an excellent service experience for everyone they come into contact with, especially our residents and their support network.
This critical role is incredibly varied. Amongst the usual reception type duties such as:
- Providing a telephone switchboard service for the site
- Sorting post
- Logging repairs
- Processing payments
This role also plays a key part in keeping the building safe.
Housing and Support Assistant-St Agnes (Day) in Brentford employer: Morgan Hunt UK Limited
Contact Detail:
Morgan Hunt UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing and Support Assistant-St Agnes (Day) in Brentford
✨Tip Number 1
First impressions matter! When you walk into an interview, be sure to greet everyone with a smile and a friendly attitude. Remember, you're not just showcasing your skills but also your personality, which is key in a role like Housing and Support Assistant.
✨Tip Number 2
Do your homework! Familiarise yourself with the organisation's values and mission. This will help you tailor your responses during the interview and show that you're genuinely interested in providing high-quality support to residents.
✨Tip Number 3
Prepare for common questions related to customer service and problem-solving. Think of examples from your past experiences where you've successfully handled queries or provided holistic advice. We want to hear how you can bring that experience to our team!
✨Tip Number 4
Finally, don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. And remember, apply through our website for the best chance at landing that job!
We think you need these skills to ace Housing and Support Assistant-St Agnes (Day) in Brentford
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can really help us get a sense of how you'd fit into our team and interact with our residents.
Tailor Your Application: Make sure to tailor your application to the Housing and Support Assistant role. Highlight any relevant experience you have in customer service or support roles. We love seeing how your skills align with what we do at StudySmarter!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Remember, clarity helps us understand your potential impact on our residents and their support network.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Morgan Hunt UK Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Housing and Support Assistant. Familiarise yourself with the key tasks mentioned in the job description, like providing customer service and handling queries. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role involves being the first point of contact for residents and visitors, be prepared to discuss your previous customer service experiences. Think of specific examples where you provided excellent service or resolved issues effectively. This will highlight your ability to deliver high-quality support.
✨Prepare for Scenario Questions
Expect questions that assess how you'd handle various situations, such as dealing with difficult residents or managing multiple tasks at once. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to remain calm under pressure. This will show that you're ready for the varied nature of the job.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of challenges the role faces, or how success is measured. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
