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- Tasks: Assess and process Housing Benefit and Council Tax claims while working from home.
- Company: Morgan Hunt is a leading recruitment agency in the Public Sector and Government.
- Benefits: Enjoy full-time remote work and flexible hours with a supportive team.
- Why this job: Make a real impact by helping people navigate their benefits during a busy period.
- Qualifications: Experience with IWorld/Northgate systems and knowledge of benefit legislation is essential.
- Other info: Join an award-winning company that values diversity and equal opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Are you a Benefits Assessment Officer looking for work in the East Midlands or remotely from home?
Morgan Hunt\’s Public Sector and Government client based in the East Midlands is looking to recruit a Benefits Assessment Officer to provide support throughout a busy period.
This assignment has been deemed inside of IR35 and will offer full time home working.
Ideally, the successful candidate will have the ability to:
– Proficiently use the IWorld/Northgate (NEC) Revenues and Benefits processing system
– Assess all types of Housing Benefit and Council Tax Support/Reduction claims for all tenure types
– Process new claims and changes in circumstances
– Assess student claims, persons from abroad, and self-employed claims
– Deal with Universal Credit cases
– Assist with backlog clearance
– Deal with ATLAS
– Liaise with external organisations including Landlords, Employers and the Department for Work and Pensions
– Advise claimants on Benefit entitlements and legislation changes
– Handle inbound customer queries
If you\’re looking to work from home for a Public Sector and Government client based in the East Midlands, and feel you meet the essential criteria outlined above to be a Benefits Assessment Officer, please contact the team with an up to date CV.
Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual\’s skills, qualifications and abilities to perform the relevant duties required in a particular role.
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Benefits Assessment Officer employer: Morgan Hunt UK Limited
Contact Detail:
Morgan Hunt UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Benefits Assessment Officer
✨Tip Number 1
Familiarise yourself with the IWorld/Northgate (NEC) Revenues and Benefits processing system. If you haven't used it before, consider taking an online course or watching tutorial videos to get a good grasp of its functionalities.
✨Tip Number 2
Brush up on your knowledge of Housing Benefit and Council Tax Support/Reduction claims. Understanding the nuances of these claims will help you stand out during interviews and demonstrate your expertise.
✨Tip Number 3
Network with professionals in the public sector, especially those who work in benefits assessment. Join relevant online forums or LinkedIn groups to gain insights and potentially get referrals for the position.
✨Tip Number 4
Prepare for potential interview questions by practising how you would handle specific scenarios related to Universal Credit cases and customer queries. This will show your problem-solving skills and readiness for the role.
We think you need these skills to ace Benefits Assessment Officer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Benefits Assessment Officer position. Tailor your application to highlight your relevant experience with IWorld/Northgate systems and your ability to assess various types of claims.
Craft a Targeted CV: Ensure your CV is up-to-date and specifically tailored to the role. Emphasise your experience in processing Housing Benefit and Council Tax Support claims, as well as any relevant work with Universal Credit cases. Use clear headings and bullet points for easy readability.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the organisation. Mention your familiarity with the necessary systems and your ability to handle customer queries effectively. Provide examples of how you've successfully managed similar tasks in previous roles.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a role that involves assessing benefits and liaising with external organisations.
How to prepare for a job interview at Morgan Hunt UK Limited
✨Know Your Systems
Familiarise yourself with the IWorld/Northgate (NEC) Revenues and Benefits processing system. Be prepared to discuss your experience using these systems, as they are crucial for the role.
✨Understand Benefit Types
Brush up on the different types of Housing Benefit and Council Tax Support/Reduction claims. Being able to explain how you assess various claims will demonstrate your expertise and readiness for the position.
✨Prepare for Customer Queries
Think about common customer queries you might encounter and how you would handle them. Showing that you can effectively communicate and advise claimants will be a big plus.
✨Research Legislation Changes
Stay updated on recent changes in benefit legislation. Being knowledgeable about current laws will show your commitment to the role and your ability to provide accurate advice to claimants.
