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- Tasks: Assist with Housing Benefit appeals and prepare documents for court hearings.
- Company: Join a multi-award-winning recruitment business in the public sector.
- Benefits: Work remotely, enjoy flexible hours, and gain valuable experience.
- Why this job: Make a difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Experience with Iworld/Northgate ICT System and knowledge of housing legislation.
- Other info: Great opportunity for career growth in a dynamic public sector role.
The predicted salary is between 36000 - 60000 £ per year.
Are you a Housing Benefit Appeals Officer looking for work in the North West London or remotely from home? Morgan Hunt's Public Sector and Government client based in North West London is looking to recruit a Housing Benefit Appeals Officer to assist in meeting a peak demand in work.
Ideal Applicant Requirements
- Proficiently use the Iworld/Northgate Version 6 ICT System
- Process first and second stage Appeals submissions in relation to Housing Benefit
- Collate and prepare documents and evidence for Court and Tribunal hearings
- Consider all facts relating to applications for the revision of a decision on a Housing Benefit and Council Tax Support claim
- Deal with reconsiderations
- Interpret and practice Housing Benefit and Council Tax Support legislation
- Report and explain highly complex pieces of legislation to all stakeholders including Customers
- Provide specialist technical knowledge at all levels regarding the administration of Housing Benefit and Council Tax Support
- Assess all types of Housing Benefit and Council Tax Benefit/support claims including new claims and change in circumstances
- Process student claims, persons from abroad and self-employed cases
- Assist customers with queries over the phone
If you're looking to work from home for a Public Sector and Government client based in the North West London, and feel you meet the essential criteria outlined above to be a Housing Benefits Appeals Officer, please contact the team with an up to date CV.
Appeals Officer employer: Morgan Hunt UK Limited
Contact Detail:
Morgan Hunt UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Appeals Officer
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing benefit sector or join relevant online groups. You never know who might have a lead on that perfect Appeals Officer role.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of Housing Benefit and Council Tax Support legislation. Be ready to explain complex concepts clearly, as this will show your expertise and confidence.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable discussing your experience with Iworld/Northgate systems and handling appeals. The more you practice, the more natural it will feel.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate individuals like you to join our team!
We think you need these skills to ace Appeals Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Housing Benefit Appeals Officer role. Highlight your experience with the Iworld/Northgate Version 6 ICT System and any relevant legislation knowledge. We want to see how your skills match what we're looking for!
Showcase Your Experience: When writing your application, don’t just list your duties from previous jobs. Instead, showcase specific examples of how you've successfully handled appeals or complex cases. This helps us see your problem-solving skills in action!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language to explain your qualifications and experiences. We appreciate clarity, especially when dealing with complex legislation!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Don’t miss out on this opportunity!
How to prepare for a job interview at Morgan Hunt UK Limited
✨Know Your Legislation
Make sure you brush up on the latest Housing Benefit and Council Tax Support legislation. Being able to explain complex pieces of legislation clearly will show your expertise and confidence in the role.
✨Familiarise with ICT Systems
Since proficiency in the Iworld/Northgate Version 6 ICT System is crucial, take some time to review its functionalities. If possible, practice using it or find online resources that can help you get comfortable with the system.
✨Prepare for Real Scenarios
Think about common scenarios you might face as a Housing Benefit Appeals Officer. Prepare examples of how you would handle appeals, reconsiderations, and customer queries. This will help you demonstrate your problem-solving skills during the interview.
✨Engage with Stakeholders
Be ready to discuss how you would communicate with various stakeholders, including customers and colleagues. Show that you can break down complex information into understandable terms, which is key in this role.