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- Tasks: Support tenants and contractors on maintenance projects, ensuring smooth communication and satisfaction.
- Company: Morgan Hunt is a leading recruitment agency known for its commitment to diversity and excellence.
- Benefits: Enjoy a temporary contract with the chance to gain valuable experience in a dynamic environment.
- Why this job: Join a collaborative team, enhance your communication skills, and make a real impact on community projects.
- Qualifications: Experience in public relations and strong communication skills are essential for this role.
- Other info: This position starts ASAP, perfect for those looking to jump into a rewarding role quickly.
The predicted salary is between 36000 - 60000 £ per year.
Morgan Hunt are currently recruiting for a Liaison Officer for a 6 month temporary contract. The role involves dealing with contractors and tenants with regards to ongoing maintenance projects. You will work closely with all involved parties to ensure everyone is satisfied.
Your main duties will be:
- Monitor progress of projects from commission stage to end of defects liability period.
- Work closely with contractors and consultants to deliver projects.
- Attend project meetings (including site meetings) and report on progress of projects.
- Carry out customer satisfaction surveys and collate feedback received.
- Identify and process amendments on the project.
Essential experience required:
- Experience dealing with the public ideally in relation to investment programmes;
- Working and liaising with a variety of agencies.
- Report writing and record keeping.
You must be decisive and have effective written and verbal communication skills. This role will be to start ASAP.
Contact Detail:
Morgan Hunt Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenant Liaison Officer
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Tenant Liaison Officer. Understanding the nuances of project monitoring and customer satisfaction will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the property management and construction sectors. Attend local events or join online forums to connect with individuals who can provide insights or even referrals for the role.
✨Tip Number 3
Prepare to discuss your experience in dealing with the public and managing feedback. Think of specific examples where you've successfully resolved issues or improved satisfaction, as these will be crucial in demonstrating your fit for the role.
✨Tip Number 4
Research Morgan Hunt and their approach to recruitment. Understanding their values and the types of candidates they seek can give you an edge in aligning your responses with what they are looking for.
We think you need these skills to ace Tenant Liaison Officer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and essential experience required for the Tenant Liaison Officer position. Tailor your application to highlight relevant skills and experiences.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience dealing with the public, particularly in relation to investment programmes. Mention specific examples of how you've successfully liaised with various agencies.
Showcase Communication Skills: Since effective written and verbal communication is crucial for this role, ensure your application reflects your ability to communicate clearly. Use concise language and structure your documents well to demonstrate your writing skills.
Prepare for Reporting: Mention your experience with report writing and record keeping in your application. Provide examples of how you have monitored project progress or collected feedback in previous roles, as this will be relevant to the duties of the position.
How to prepare for a job interview at Morgan Hunt Recruitment
✨Showcase Your Communication Skills
As a Tenant Liaison Officer, effective communication is key. Be prepared to demonstrate your verbal and written communication skills during the interview. You might be asked to provide examples of how you've successfully communicated with tenants or contractors in the past.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think about scenarios where you had to deal with difficult tenants or contractors. Prepare to explain how you handled these situations and what the outcomes were.
✨Highlight Your Experience with Customer Satisfaction
Since part of the role involves carrying out customer satisfaction surveys, be ready to discuss your experience in this area. Share specific examples of how you've gathered feedback and used it to improve services or projects.
✨Familiarise Yourself with Project Management Basics
Understanding the basics of project management will be beneficial. Brush up on how to monitor project progress and report on it effectively. This knowledge will help you answer questions related to project oversight confidently.
