At a Glance
- Tasks: Lead a team in managing complex repairs and ensuring compliance with housing regulations.
- Company: Join a forward-thinking organisation dedicated to quality and resident satisfaction.
- Benefits: Opportunity for career progression, autonomy, and making a real impact.
- Other info: Dynamic role with a focus on continuous improvement and leadership development.
- Why this job: Shape operational strategy and improve lives through high-quality service delivery.
- Qualifications: Experience in social housing, strong technical surveying knowledge, and people management skills.
The predicted salary is between 45000 - 55000 £ per year.
Are you an experienced Senior Surveyor or Maintenance Surveyor ready to take the next step into a strategic leadership role? Our client is seeking a highly capable Technical Repairs Manager to join their Property Services function, someone with strong technical expertise, proven people management experience, and a passion for driving high-quality resident outcomes. This is an exciting opportunity for an ambitious surveying professional who has already managed or mentored direct reports and is now looking to progress into a broader leadership position with responsibility for service delivery, compliance, contractor performance, and operational strategy.
About the Role
Reporting into the Operations Manager, the successful candidate will lead a specialist function responsible for complex repairs and compliance-related workstreams, including:
- Damp & Mould (Awaab's Law compliance)
- Disrepair case management
- Fire Risk Assessment (FRA) actions
- Contractor governance and performance
- Asset integrity and specialist repairs
- Budget and commercial management
The role will involve overseeing a team of 3 direct reports, providing leadership, coaching, and performance management while ensuring high standards across all technical repair services. This position requires someone who can operate both strategically and operationally, comfortable inspecting properties and resolving complex defects, while also managing legal risk, contractor accountability, budgets, and senior stakeholder reporting.
What We're Looking For
Suitable candidates will bring:
- Significant experience within social housing, property services, or repairs
- Previous line management experience / direct reports
- Strong technical surveying knowledge, particularly around building defects and asset integrity
- Hands-on experience managing disrepair claims and working with legal teams
- Strong experience handling damp & mould cases, including root cause diagnosis and remediation strategies
- Knowledge of HHSRS, building pathology, and housing compliance requirements
- Experience managing contractors, KPIs, SLAs, and commercial performance
- Confidence working with senior stakeholders, residents, and external partners
This role would particularly suit a Senior Surveyor seeking progression into management or an existing technical manager looking for a broader leadership challenge.
Key Responsibilities
- Lead technical oversight of complex repairs, disrepair, and damp & mould cases
- Ensure compliance with statutory and regulatory obligations, including Awaab's Law
- Manage contractor performance, service quality, and cost control
- Oversee inspections, defect diagnosis, and technical resolution strategies
- Produce performance and risk reporting for senior leadership
- Drive service improvement and operational efficiencies
- Support complaint resolution, Ombudsman cases, and complex resident escalations
- Lead and develop a high-performing technical team
Why Apply?
This is more than a management role, it's an opportunity to influence service standards, shape operational strategy, and improve resident outcomes at scale. The successful candidate will join an organisation committed to quality, compliance, and continuous improvement, with the autonomy to make a genuine impact and a strong platform for long-term career progression.
Technical Repairs Manager employer: Morgan Hunt Recruitment
Join a forward-thinking organisation that prioritises quality and compliance, offering a dynamic work culture where your leadership can truly make a difference. As a Technical Repairs Manager, you'll benefit from a supportive environment that fosters professional growth and development, with opportunities to influence operational strategy and enhance resident outcomes. Located in a vibrant community, this role provides the chance to lead a dedicated team while enjoying a fulfilling career path in social housing.
