At a Glance
- Tasks: Lead a team supporting women affected by domestic abuse, ensuring high-quality care and safety.
- Company: Join a multi-award-winning recruitment business dedicated to empowering women and promoting equality.
- Benefits: Enjoy training in a supportive environment and contribute to meaningful change for women in need.
- Why this job: Make a real difference while working with a passionate team focused on social impact and advocacy.
- Qualifications: Experience with minority backgrounds and strong communication skills are essential; fluency in a South Asian language is a plus.
- Other info: Flexible hours required, including occasional evenings and weekends.
The predicted salary is between 27000 - 28000 £ per year.
Job Description
Salary: £27,000 – £28,000Contract: Full-timeLocation: Walsall / HandsworthAre you passionate about empowering women and making a real difference in the lives of those affected by domestic abuse? We're looking for a committed and experienced Senior Support Worker / Team Leader to help shape and lead frontline services that support women-particularly those from minority backgrounds-through trauma, transition, and towards independence.
About the Role
As a key part of our refuge team, you'll lead by example-providing direct support to a small caseload of women while overseeing the work of Support Workers. You'll help maintain a safe and welcoming refuge environment, coordinate casework, ensure high-quality support planning, and deputise for the Manager when required.This role blends leadership, advocacy, and operational management, offering the opportunity to create meaningful change for women facing domestic abuse, forced marriage, honour-based violence, and other complex issues.
Key Responsibilities
- Lead high-quality keyworking including risk and safety planning, support plans, and group work.
- Maintain refuge environments to HMO and health & safety standards.
- Manage a small caseload and oversee Support Workers' casework.
- Allocate new referrals and manage case review meetings.
- Respond to complaints and issues in line with organisational policies.
- Deputise for the Manager, including reporting and operational oversight.
- Promote service user participation and community engagement.
- Manage occupancy, rent administration, and service charge monitoring.
- Contribute to audits, service monitoring, and fundraising efforts.
- Build and maintain partnerships with local agencies and services.
- Support recruitment, induction, and training of new staff.
- Work occasional evenings/weekends on an emergency rota.
What We're Looking For
Essential:
- Experience supporting women from minority backgrounds facing abuse or complex needs.
- Knowledge of issues like forced marriage, honour-based abuse, and No Recourse to Public Funds (NRPF).
- Strong communication and admin skills, with attention to detail.
- Ability to influence and engage a wide range of stakeholders.
- Fluency in English and at least one South Asian language (e.g. Urdu, Punjabi, Bengali, Hindi).
- A flexible and responsive approach to working hours, including some evenings/weekends.
Why Join Us?
- Make a tangible impact in the lives of women and children fleeing abuse.
- Work in a collaborative and supportive team that values lived experience and cultural insight.
- Receive training and development in a feminist, trauma-informed setting.
- Contribute to long-term systemic change in how services support women from all backgrounds.
If your interested, please click apply!
Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
Team Leader - Domestic Abuse employer: Morgan Hunt Recruitment
Contact Detail:
Morgan Hunt Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - Domestic Abuse
✨Tip Number 1
Familiarise yourself with the specific challenges faced by women from minority backgrounds. Understanding their unique experiences will not only help you connect better during interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the domestic abuse sector. Attend local events or workshops to meet people who work in similar roles. This can provide valuable insights and potentially lead to referrals or recommendations.
✨Tip Number 3
Showcase your leadership skills by discussing any relevant experiences where you've led a team or project. Be prepared to share specific examples of how you’ve influenced positive outcomes in challenging situations.
✨Tip Number 4
Research the organisation's values and mission. Tailor your conversation during the interview to reflect how your personal values align with theirs, especially regarding empowerment and support for women facing domestic abuse.
We think you need these skills to ace Team Leader - Domestic Abuse
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements. Tailor your application to highlight your relevant experience in supporting women from minority backgrounds and your knowledge of issues like forced marriage and honour-based abuse.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience, skills, and qualifications that align with the role. Emphasise your leadership experience, communication skills, and any relevant training or certifications.
Write a Strong Cover Letter: In your cover letter, express your passion for empowering women and making a difference in their lives. Provide specific examples of how your past experiences have prepared you for this role and demonstrate your understanding of the challenges faced by women in domestic abuse situations.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at Morgan Hunt Recruitment
✨Show Your Passion
Make sure to express your genuine passion for empowering women and addressing domestic abuse. Share personal experiences or motivations that drive you to work in this field, as it will resonate with the interviewers.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led teams or projects in the past. Highlight your ability to manage a caseload while supporting others, as this role requires strong leadership and advocacy skills.
✨Understand the Issues
Familiarise yourself with the specific challenges faced by women from minority backgrounds, including forced marriage and honour-based violence. Being knowledgeable about these issues will show your commitment and readiness for the role.
✨Communicate Effectively
Practice clear and concise communication, especially when discussing sensitive topics. Be prepared to demonstrate your strong communication skills and attention to detail, as these are crucial for managing casework and engaging stakeholders.