At a Glance
- Tasks: Lead and manage accommodation services, ensuring high-quality support for clients.
- Company: Join a multi-award-winning recruitment business dedicated to making a difference.
- Benefits: Competitive salary, professional development, and a supportive team environment.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real impact by supporting vulnerable individuals in a hands-on leadership role.
- Qualifications: Experience in managing accommodation services and strong knowledge of housing legislation.
The predicted salary is between 36000 - 36000 € per year.
We are seeking a dedicated and experienced Accommodations Manager to lead the day-to-day running of our Accommodation Services. This includes overseeing our 10-bed Direct Access Accommodation (DAA), three move-on properties, and a staff team delivering 24-hour support. This is a hands-on leadership role where you will drive high-quality service delivery, support your team's development, and ensure positive outcomes for clients.
- Lead and manage the accommodation support team, including recruitment, supervision, appraisals, and training.
- Oversee daily operations of the Direct Access Accommodation, ensuring services are effective, professional, and client-focused.
- Develop and implement strategic approaches to maximise service impact and resources.
- Manage staff rotas, workload allocation, and on-call responsibilities.
- Ensure compliance with housing legislation, HMO standards, and property regulations.
- Monitor performance against KPIs and contribute to continuous service improvement.
- Oversee referrals and ensure appropriate client support processes are followed.
- Maintain accurate records and data systems, producing quarterly reports for the CEO.
- Conduct regular property inspections and ensure accommodation standards are met.
- Lead on safeguarding, health & safety, incident management, and risk assessments.
We're looking for someone who brings strong leadership skills alongside a genuine commitment to supporting vulnerable individuals.
- Experience managing accommodation or housing services.
- Strong knowledge of housing legislation and HMO compliance.
- Experience with safeguarding, risk management, and incident handling.
If you are passionate about making a difference and have the skills to lead a dynamic accommodation service, we would love to hear from you.
Locations
Accommodation Experience Manager in Surrey, Woking employer: Morgan Hunt Recruitment
As an Accommodation Experience Manager at our Woking location, you will join a supportive and dynamic team dedicated to making a positive impact in the community. We pride ourselves on fostering a collaborative work culture that prioritises employee development through training and mentorship, ensuring you have the tools to excel in your role. With competitive salary packages and a commitment to high-quality service delivery, we offer a rewarding environment for those passionate about supporting vulnerable individuals.
StudySmarter Expert Advice🤫
We think this is how you could land Accommodation Experience Manager in Surrey, Woking
✨Tip Number 1
Network like a pro! Reach out to your connections in the accommodation sector and let them know you're on the hunt for a role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Tailor your answers to show how your experience aligns with their mission, especially in areas like safeguarding and compliance. We want to see that you’re not just a fit for the role, but for the team too!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable discussing your leadership skills and experience in managing accommodation services. The more you practice, the more confident you'll feel when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Accommodation Experience Manager in Surrey, Woking
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Accommodation Experience Manager role. Highlight your relevant experience in managing accommodation services and any leadership roles you've held. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting vulnerable individuals and how your experience makes you the perfect fit for our team. Keep it engaging and personal – we love a good story!
Showcase Your Knowledge:Demonstrate your understanding of housing legislation and HMO compliance in your application. We’re keen to see how well you know the ins and outs of the industry, so don’t hold back on sharing your insights and experiences!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at Morgan Hunt Recruitment
✨Know Your Stuff
Make sure you brush up on housing legislation and HMO compliance before the interview. Being able to discuss these topics confidently will show that you're serious about the role and understand the responsibilities that come with it.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you managed staff, handled appraisals, or implemented training programmes. This will help demonstrate your hands-on leadership style.
✨Be Client-Focused
Since this role is all about supporting vulnerable individuals, be ready to talk about your approach to client care. Share any experiences where you’ve made a positive impact on clients’ lives, as this will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing incidents or conducting risk assessments. Practising your responses to these scenarios can help you feel more confident and articulate during the interview.
