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For Companies At a Glance
- Tasks: Be the friendly face at our centres, providing support and exceptional customer service.
- Company: Join YMCA St Paul's Group, a community-focused organisation making a difference.
- Benefits: Gain valuable experience, develop skills, and contribute to a welcoming environment.
- Other info: Dynamic role with opportunities for personal growth and community engagement.
- Why this job: Make a real impact in your community while supporting residents and service users.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 20000 - 25000 £ per year.
Join Our Team as a Housing Support Assistant! YMCA St Paul's Group is looking for a Housing Support Assistant to be the friendly face and first point of contact at our centres.
Deliver exceptional customer service, providing information, advice, and support.
Handle reception duties like managing calls, sorting post, logging repairs, and processing payments.
Ensure safety as a designated First Aider and Fire Marshal, including building patrols and wellbeing checks.
Support residents, service users, and the public—whether listening, addressing concerns, or managing complaints.
Make a real impact in your community. Help create a thriving, welcoming environment for all.
Supported Housing Assistant in Slough employer: Morgan Hunt Recruitment
Contact Detail:
Morgan Hunt Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supported Housing Assistant in Slough
✨Tip Number 1
Get to know the company culture! Research YMCA St Paul's Group and understand their values. This will help you tailor your approach during interviews and show that you're genuinely interested in making a positive impact in the community.
✨Tip Number 2
Practice your customer service skills! As a Housing Support Assistant, you'll be the friendly face for residents. Role-play common scenarios with friends or family to boost your confidence in handling calls, addressing concerns, and managing complaints.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events related to housing support. Building relationships can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! We want to see your application, so make sure you submit it directly on our platform. This way, we can keep track of your application and ensure it gets the attention it deserves.
We think you need these skills to ace Supported Housing Assistant in Slough
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for helping others and creating a welcoming environment.
Tailor Your Application: Make sure to tailor your application to the role of Housing Support Assistant. Highlight your customer service skills and any relevant experience that shows you can handle reception duties and support residents effectively.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure your key skills and experiences are easy to spot. Use bullet points if it helps!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Morgan Hunt Recruitment
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Supported Housing Assistant. Familiarise yourself with customer service principles, reception duties, and the importance of being a First Aider and Fire Marshal. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your People Skills
As a Housing Support Assistant, you'll be interacting with residents and the public regularly. Prepare examples from your past experiences where you've successfully handled customer queries or complaints. Highlight your ability to listen actively and provide support, as this will demonstrate your suitability for creating a welcoming environment.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview that assess how you'd handle specific situations, like managing a complaint or conducting a wellbeing check. Think through potential scenarios beforehand and outline your approach, focusing on empathy, problem-solving, and communication skills.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, training opportunities, or community initiatives. This shows your enthusiasm for the role and helps you gauge if the organisation aligns with your values and goals.