At a Glance
- Tasks: Assist with tenant calls and manage repair requests in a busy housing association.
- Company: Join a multi-award-winning recruitment business in Glasgow.
- Benefits: Gain valuable experience in customer service and administration.
- Other info: Opportunity to develop skills in housing and property maintenance.
- Why this job: Perfect for proactive individuals who thrive in fast-paced environments.
- Qualifications: Strong customer service skills and organisational abilities required.
The predicted salary is between 20000 - 25000 € per year.
We are currently recruiting for a Temporary Maintenance Assistant to join a busy housing association in Glasgow for a period of a minimum of 3 months to start ASAP. This is an excellent opportunity for someone with strong administrative and customer service skills who thrives in a fast-paced environment.
Key Responsibilities:
- Handling incoming tenant calls and accurately logging repair requests
- Managing a shared repairs inbox and scheduling maintenance appointments
- Coordinating gas servicing and planned maintenance visits
- Liaising effectively with contractors to ensure timely completion of works
About You:
- Proven customer service and administrative experience
- Confident managing a high volume of calls and emails in a busy setting
- Strong organisational skills and attention to detail
- Previous experience in housing, property maintenance, or a similar sector is desirable
This role would suit someone who is proactive, organised, and able to juggle multiple priorities while delivering excellent service to tenants.
Maintenance Assistant employer: Morgan Hunt Recruitment
Morgan Hunt is an exceptional employer, offering a dynamic work environment in Glasgow where you can thrive as a Maintenance Assistant. With a strong focus on employee growth and development, we provide comprehensive training and support, ensuring that our team members are well-equipped to excel in their roles. Our inclusive culture promotes collaboration and innovation, making it a rewarding place to contribute to the community while enjoying the benefits of working with a multi-award-winning recruitment agency.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Assistant
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the housing or maintenance sectors. A personal recommendation can go a long way in landing that Maintenance Assistant role.
✨Tip Number 2
Prepare for the interview by researching common questions related to customer service and administrative tasks. We suggest practising your responses with a friend or in front of a mirror to boost your confidence before the big day.
✨Tip Number 3
Show off your organisational skills! During the interview, be ready to discuss how you manage multiple priorities and handle high volumes of calls. Use specific examples from your past experiences to illustrate your abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we’re always on the lookout for proactive candidates like you who are ready to jump into a fast-paced environment.
We think you need these skills to ace Maintenance Assistant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service and administrative skills. We want to see how your experience aligns with the role of Maintenance Assistant, so don’t be shy about showcasing relevant achievements!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this fast-paced environment. We love seeing enthusiasm and a proactive attitude, so let that personality come through!
Be Clear and Concise:When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. Highlight your organisational skills and attention to detail in a way that’s easy to read.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Morgan Hunt Recruitment
✨Know Your Stuff
Before the interview, make sure you thoroughly read the job description. Understand the key responsibilities and think about how your previous experience aligns with them. This will help you answer questions confidently and show that you're a great fit for the Maintenance Assistant role.
✨Show Off Your Customer Service Skills
Since this role involves handling tenant calls and managing repair requests, be prepared to discuss your customer service experience. Think of specific examples where you've successfully resolved issues or provided excellent service. This will demonstrate your ability to thrive in a fast-paced environment.
✨Organisational Skills are Key
Highlight your organisational skills during the interview. You might be juggling multiple priorities, so share strategies you’ve used in the past to stay organised. Mention any tools or methods you use to manage your time effectively, as this will reassure them that you can handle the demands of the role.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team dynamics, the types of maintenance tasks you'll be handling, or how success is measured in this role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
