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- Tasks: Support individuals with complex needs on their journey to independence and stability.
- Company: Join a leading organisation dedicated to making a difference in the community.
- Benefits: Earn £15.29 per hour plus holiday pay, with flexible shifts and valuable experience.
- Other info: Dynamic role with opportunities for personal growth and professional development.
- Why this job: Make a real impact in people's lives while developing your skills in a rewarding environment.
- Qualifications: Experience with homelessness or complex needs, strong interpersonal skills, and IT proficiency.
The predicted salary is between 30000 - 40000 £ per year.
Location: Westminster
Contract: Temporary (Approx. 3 months)
Hours: 37.5 hours per week (Monday-Friday, rota basis)
Shifts: Early (8:00 AM - 4:00 PM) and Late (1:00 PM - 9:00 PM), alternating weekly
Pay Rate: £15.29 per hour + £1.85 holiday pay (£17.14 total per hour)
About the Role
We are currently recruiting for a Project Worker - Complex Needs to join a 68-bed men's hostel in Westminster. The service provides 24/7 specialist support to individuals experiencing a range of complex needs, including substance use, mental health challenges, rough sleeping, and contact with the criminal justice system. This is a rewarding opportunity to make a meaningful impact by supporting residents on their journey towards independence and stability.
Key Responsibilities
- Manage a caseload of up to 10 clients, delivering regular key working sessions and developing person-centred, trauma-informed Support Plans
- Complete comprehensive risk and needs assessments
- Deliver sensitive and skilled support, including safety planning for clients with complex needs
- Respond effectively to referrals within agreed timescales
- Support residents in progressing through the service and accessing appropriate move-on accommodation
- Contribute to the delivery and development of the in-house recovery programme
- Assist residents in maximising benefit entitlements and managing finances, including rent payments and reducing arrears
- Support individuals facing benefit sanctions, suspensions, or those with no recourse to public funds (NRPF)
- Promote independent living skills, including budgeting and daily living tasks
- Ensure void rooms are prepared and re-let promptly
- Monitor and report maintenance issues within the service
- Participate in housing management duties, including room checks and health & safety procedures.
Candidate Requirements
- Experience working with individuals affected by homelessness or insecure housing
- Proven experience in key working or case management, particularly with clients with complex needs
- Ability to develop high-quality, personalised support and safety plans
- Strong understanding of trauma-informed practice and the impact of adversity
- Knowledge of relevant mental health legislation and its application
- Awareness of the multiple factors contributing to homelessness
- Ability to work collaboratively with multi-agency professionals
- Strong interpersonal skills with the ability to build rapport and engage individuals who may be reluctant to access support
- Good IT skills, including Microsoft Office and database systems
How to Apply
If you are passionate about supporting individuals with complex needs and have the skills and experience required, we would love to hear from you. Please submit your CV outlining your suitability for the role.
Note: This role requires flexibility to work across early and late shifts on a rotating basis.
Complex Needs Worker - Project Worker in London employer: Morgan Hunt Recruitment
Contact Detail:
Morgan Hunt Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Complex Needs Worker - Project Worker in London
✨Tip Number 1
Network like a pro! Reach out to people in the sector, attend events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and understanding their values. Be ready to discuss how your experience aligns with their mission, especially when it comes to supporting individuals with complex needs.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers, especially when discussing your experience with key working and trauma-informed practice.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from passionate candidates who are eager to make a difference in the lives of those with complex needs.
We think you need these skills to ace Complex Needs Worker - Project Worker in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Project Worker role. Highlight your experience with complex needs and any relevant skills that match the job description. We want to see how you can make a difference!
Showcase Your Experience: When writing your application, be specific about your past experiences. Share examples of how you've supported individuals facing challenges similar to those mentioned in the job description. This helps us see your potential impact.
Be Person-Centred: Emphasise your ability to create personalised support plans. We love candidates who understand the importance of trauma-informed practice and can demonstrate this in their application. Make it clear how you put people first!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Morgan Hunt Recruitment
✨Know Your Stuff
Make sure you understand the complexities of the role. Familiarise yourself with trauma-informed practices and the challenges faced by individuals experiencing homelessness. This will help you demonstrate your knowledge and passion during the interview.
✨Showcase Your Experience
Prepare specific examples from your past work that highlight your experience in key working or case management. Be ready to discuss how you've supported clients with complex needs and what strategies you've used to help them achieve their goals.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the organisation's approach to supporting residents or how they measure success in their programmes. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Demonstrate Your Interpersonal Skills
Since this role requires strong interpersonal skills, think of ways to showcase your ability to build rapport with clients. You might want to share a story where you successfully engaged someone who was initially reluctant to access support, highlighting your empathy and communication skills.