Morgan Hunt Recruitment is supporting a national healthcare charity to recruit an interim Feedback & Complaints Officer for a 2-month assignment. You will own the organisation-wide complaints process, ensuring timely acknowledgments, allocations and responses, while driving service improvement through analysis.
You will analyse feedback to identify trends, produce management information, and work with diverse teams to maintain high standards of governance and customer service.
#J-18808-LjbffrImpactful Feedback & Complaints Coordinator employer: Morgan Hunt Recruitment
Morgan Hunt is an exceptional employer, offering a dynamic work environment in South East London that prioritises employee growth and development. With a strong focus on hybrid working, our team enjoys a balanced work-life integration while contributing to the vital financial management of the NHS. We foster a culture of collaboration and continuous improvement, ensuring that our employees are equipped with the tools and support they need to excel in their roles.
