Housing Management Officer

Housing Management Officer

Temporary 33280 - 37440 £ / year (est.) No home office possible
Morgan Hunt Recruitment

At a Glance

  • Tasks: Support vulnerable individuals in maintaining stable homes and managing their housing needs.
  • Company: Leading Northwest charity dedicated to helping those at risk of homelessness.
  • Benefits: Competitive pay, flexible hours, and the chance to make a real difference.
  • Other info: Dynamic role with potential for permanent placement and career growth.
  • Why this job: Join a mission-driven team and empower others to achieve independence.
  • Qualifications: Experience in housing management or support work is a plus.

The predicted salary is between 33280 - 37440 £ per year.

37.5 hours per week Rota across 8am - 4pm and 12 - 8pm, working one weekend in 6 Temporary with the potential to become permanent £16.00 - £18.00 per hour.

Our client Morgan Hunt is working with a leading Northwest charity who provide accommodation and support for vulnerable people at risk of homelessness in and across the Northwest. Support services are aimed at helping customers to develop the skills, knowledge and confidence they need to maintain a stable home and a structured lifestyle before assisting them in the process of securing or retaining permanent independent accommodation.

This is a mixed, over 18 service in a hostel setting in Blackburn on a shift pattern of 8 - 4 or 12 - 8 working one weekend in 6, all on a rotation.

The role - Housing Management Officer

  • Deliver a proactive housing management service to customers, to enable customers to meet the conditions of their occupancy agreement, including monitoring rent and service charge payments and promptly dealing with any instances of anti-social behaviour by the customer or other breaches of occupancy.
  • Support customers to maximise their income, claim housing benefit at sign-up and to promptly liaise with the Council's Housing Benefit Department/DWP regarding applications.

Housing Management Officer employer: Morgan Hunt Recruitment

As a Housing Management Officer with our leading Northwest charity, you will be part of a compassionate team dedicated to making a real difference in the lives of vulnerable individuals at risk of homelessness. We offer a supportive work culture that prioritises employee growth and development, alongside competitive pay and flexible working hours. Join us in Blackburn, where your contributions will not only help customers secure stable housing but also foster a sense of community and belonging.
Morgan Hunt Recruitment

Contact Detail:

Morgan Hunt Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing Management Officer

✨Tip Number 1

Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the charity and its mission. Understand their values and how they support vulnerable people. This will help you tailor your answers and show that you're genuinely interested in making a difference.

✨Tip Number 3

Practice common interview questions related to housing management. Think about scenarios where you've dealt with anti-social behaviour or helped someone secure accommodation. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of resources to help you land that Housing Management Officer role. Plus, it shows you’re serious about joining our team and making a positive impact.

We think you need these skills to ace Housing Management Officer

Proactive Housing Management
Customer Support
Monitoring Rent Payments
Dealing with Anti-Social Behaviour
Income Maximisation
Housing Benefit Knowledge
Liaising with Local Authorities
Occupancy Agreement Compliance
Communication Skills
Problem-Solving Skills
Empathy and Understanding
Teamwork
Time Management
Conflict Resolution

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Housing Management Officer role. Highlight your experience in housing support and any relevant skills that align with the job description. We want to see how you can bring value to our team!

Showcase Your Passion: Let us know why you're passionate about helping vulnerable people at risk of homelessness. Share any personal experiences or motivations that drive you to work in this field. We love seeing genuine enthusiasm in applications!

Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!

How to prepare for a job interview at Morgan Hunt Recruitment

✨Know Your Stuff

Make sure you understand the role of a Housing Management Officer inside out. Familiarise yourself with the responsibilities, especially around supporting vulnerable people and managing occupancy agreements. This will help you answer questions confidently and show that you're genuinely interested in the position.

✨Show Empathy and Understanding

In this role, you'll be working with individuals who may be facing tough situations. Be prepared to discuss how you would approach sensitive topics and support customers effectively. Share any relevant experiences where you've demonstrated empathy and problem-solving skills.

✨Prepare for Scenario Questions

Expect to be asked about how you'd handle specific situations, like dealing with anti-social behaviour or helping someone claim housing benefits. Think of examples from your past experiences that showcase your ability to manage these challenges and prepare clear, structured responses.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the training process, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the organisation is the right fit for you.

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