Housing and Support Assistant

Housing and Support Assistant

Full-Time 24000 - 30000 £ / year (est.) No home office possible
Morgan Hunt Recruitment

At a Glance

  • Tasks: Provide exceptional customer service and support to residents and the public.
  • Company: YMCA St Paul's Group, a purpose-driven organisation making a difference.
  • Benefits: Join a supportive team and make a real impact in your community.
  • Other info: Dynamic role with varied tasks and opportunities for personal growth.
  • Why this job: Be the friendly face that empowers and inspires others every day.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 24000 - 30000 £ per year.

Join Our Team as a Housing Support Assistant! Are you passionate about making a difference? Do you thrive in a role where no two days are the same? YMCA St Paul's Group is looking for a Housing Support Assistant to be the friendly face and first point of contact at our centres.

Your Role:

  • Deliver exceptional customer service, providing information, advice, and support.
  • Handle reception duties like managing calls, sorting post, logging repairs, and processing payments.
  • Ensure safety as a designated First Aider and Fire Marshal, including building patrols and wellbeing checks.
  • Support residents, service users, and the public—whether listening, addressing concerns, or managing complaints.

Why Join Us?

  • Make a real impact in your community.
  • Be part of a supportive, purpose-driven team.
  • Help create a thriving, welcoming environment for all.

Ready to make a difference? Apply now and be part of a mission to empower and inspire!

Housing and Support Assistant employer: Morgan Hunt Recruitment

YMCA St Paul's Group is an exceptional employer dedicated to making a positive impact in the community. With a supportive and purpose-driven work culture, employees are encouraged to grow and develop their skills while contributing to a welcoming environment for all. Located in Slough, this role offers unique opportunities to engage with diverse individuals and make a meaningful difference every day.
Morgan Hunt Recruitment

Contact Detail:

Morgan Hunt Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing and Support Assistant

✨Tip Number 1

Network like a pro! Reach out to people in the housing and support sector, especially those connected to YMCA St Paul's Group. A friendly chat can open doors and give you insider info on what they're really looking for.

✨Tip Number 2

Show your passion! When you get the chance to meet potential employers, whether at a job fair or an informal coffee, let your enthusiasm for making a difference shine through. They want to see that you care about the role and the community.

✨Tip Number 3

Prepare for the unexpected! In interviews, be ready for situational questions that test your problem-solving skills. Think of examples from your past where you've handled tough situations, especially in customer service or support roles.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of our mission to empower and inspire the community.

We think you need these skills to ace Housing and Support Assistant

Customer Service
Communication Skills
Reception Duties
First Aid
Fire Marshal Training
Problem-Solving Skills
Conflict Resolution
Attention to Detail
Community Engagement
Organisational Skills
Empathy
Teamwork
Adaptability

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for making a difference shine through. We want to see how much you care about supporting others and creating a welcoming environment.

Tailor Your Application: Make sure to customise your application to highlight relevant experience and skills that match the Housing Support Assistant role. We love seeing how your background aligns with our mission!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out without unnecessary fluff.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity.

How to prepare for a job interview at Morgan Hunt Recruitment

✨Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the responsibilities of a Housing Support Assistant. Familiarise yourself with customer service principles, reception duties, and the importance of being a First Aider and Fire Marshal. This knowledge will help you answer questions confidently and show your genuine interest in the role.

✨Showcase Your People Skills

As this role involves supporting residents and service users, be prepared to discuss your experience in handling various situations. Think of examples where you've listened to concerns or managed complaints effectively. Highlighting your ability to connect with people will demonstrate that you're the friendly face they need.

✨Prepare Questions to Ask

Interviews are a two-way street! Prepare thoughtful questions about the team culture, the challenges faced by the Housing Support Assistant, and how success is measured in the role. This shows that you're not just interested in the job, but also in how you can contribute to the team's mission.

✨Practice Makes Perfect

Rehearse common interview questions and your responses. You might want to practice with a friend or in front of a mirror. Focus on articulating your passion for making a difference in the community and how your skills align with the job description. The more comfortable you are, the better you'll perform!

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