At a Glance
- Tasks: Provide top-notch support to residents and ensure a safe, welcoming environment.
- Company: Join a dedicated team in a supportive housing service in Uxbridge.
- Benefits: Flexible hours, competitive pay, and holiday pay included.
- Other info: Dynamic role with opportunities for personal growth and community impact.
- Why this job: Make a real difference in people's lives while developing valuable skills.
- Qualifications: Customer service experience and a proactive attitude are essential.
The predicted salary is between 14.24 - 14.24 £ per hour.
Housing Support Assistant
Location: Uxbridge, UB10 0AE
Hours: 30-35 hours per week (Flexible rota)
Pay Rate: £14.24 per hour (including holiday pay)
About the Role
We are looking for a proactive and customer-focused Housing Support Assistant to join a supported housing service in Uxbridge. You will be the first point of contact for residents and visitors, providing excellent customer service while helping to maintain a safe, welcoming, and well-managed environment. This is a varied role combining reception, administration, housing support, and health safety responsibilities.
Key Responsibilities
- Act as the first point of contact for residents, visitors, contractors, and external agencies.
- Deliver excellent customer service and respond to enquiries professionally.
- Carry out reception duties, including answering calls, managing emails and post, processing payments, and reporting repairs.
- Welcome new residents and assist with sign-ins, move-ins, and general enquiries.
- Conduct regular health safety, security, and wellbeing checks throughout the building.
- Monitor and report maintenance issues, anti-social behaviour, incidents, and safeguarding concerns.
- Maintain accurate records, update internal systems, and complete incident reports.
We think you need these skills to ace Housing and Support Assistant - Ad/hoc
Communication Skills
Time Management
Professionalism
Property Maintenance
Multi-Trade Skills
Plumbing Diagnosis
Joinery Skills
