At a Glance
- Tasks: Lead and support teams to deliver top-notch services for veterans.
- Company: Join a multi-award-winning recruitment business with a focus on social impact.
- Benefits: Competitive salary, hybrid working, and the chance to make a difference.
- Other info: Opportunity to work across multiple sites with a dynamic team.
- Why this job: Be a key player in enhancing tenant engagement and service quality.
- Qualifications: Experience in housing, support, or social care leadership is essential.
The predicted salary is between 55000 - 60000 £ per year.
We are seeking an experienced and proactive Head of Support Tenant Engagement to provide leadership cover during a period of long-term absence until end of November. Working across five supported housing sites in Fulham, West London, and Aldershot (with hybrid working available), you will provide a steady and confident leadership presence while driving forward key service priorities.
Key responsibilities include:
- Leading and supporting teams delivering high-quality support services to veterans of all ages.
- Providing strategic and operational leadership for tenant engagement activities.
- Overseeing the migration to a new case management database.
- Reviewing and updating relevant policies and procedures.
- Leading and delivering a range of service improvement and development projects.
- Ensuring services remain effective, compliant, and focused on positive outcomes for residents.
This is an excellent opportunity for an experienced housing, support, or social care leader who can quickly build relationships, manage change, and maintain momentum across multiple sites.
Head of Support and Tenant Engagement employer: Morgan Hunt Recruitment
Morgan Hunt is an exceptional employer, offering a dynamic work culture that prioritises employee growth and development. With a focus on supporting veterans and a commitment to high-quality service delivery, employees benefit from meaningful work, hybrid working options, and the opportunity to lead impactful projects across multiple sites in vibrant West London and Aldershot.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Support and Tenant Engagement
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing and support sectors. We all know that sometimes it’s not just what you know, but who you know. Attend industry events or join relevant online groups to meet potential employers.
✨Tip Number 2
Prepare for interviews by researching the organisation and its values. We want you to show them you’re not just another candidate; you’re the perfect fit! Tailor your answers to reflect their mission and how your experience aligns with their goals.
✨Tip Number 3
Practice your leadership stories! We all have those moments where we’ve led teams through challenges or implemented successful projects. Be ready to share these experiences in a way that highlights your skills and shows how you can drive tenant engagement.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who can make a difference in the support and housing sector.
We think you need these skills to ace Head of Support and Tenant Engagement
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Head of Support and Tenant Engagement role. Highlight your experience in leadership, tenant engagement, and any relevant projects you've led. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this interim position. Share specific examples of how you've driven service improvements and engaged with tenants in the past.
Showcase Your Leadership Style:In your application, let us know about your leadership style and how you motivate teams. We’re looking for someone who can provide steady guidance and support, so share any relevant experiences that demonstrate your ability to lead effectively.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Morgan Hunt Recruitment
✨Know Your Stuff
Make sure you’re well-versed in the key responsibilities of the role. Brush up on your knowledge about supported housing, tenant engagement, and the specific needs of veterans. This will help you demonstrate your expertise and show that you’re genuinely interested in the position.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you successfully led teams or managed change. Highlight how you’ve driven service improvements and engaged with tenants. This will give the interviewers confidence in your ability to provide the steady leadership they need.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like overseeing a migration to a new case management database or dealing with compliance issues. Think through potential scenarios beforehand and have clear, structured responses ready to go.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the organisation. Inquire about their current challenges in tenant engagement or how they measure success in their support services. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.
