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- Tasks: Support victims of hate crime through assessments and referrals to appropriate services.
- Company: Join a compassionate team dedicated to making a difference in diverse communities.
- Benefits: Competitive pay, flexible working options, and the chance to make a real impact.
- Why this job: Be a voice for those in need and help create a safer, more inclusive society.
- Qualifications: Strong communication skills and experience in trauma-informed support are essential.
- Other info: Opportunity to work in a dynamic environment with a focus on equity and inclusion.
Job Description
Job Title: Hate Crime Triage WorkerSalary: £15-20 per hour Hours: Full-time, 35 hours per weekContract: 3-month temporary role – possibility to extend Location: London (hybrid working available; national remote applicants considered)About the RoleWe are looking for a dedicated and compassionate Hate Crime Triage Worker to join our team. This role involves assessing the needs of people referred into the Pan-London hate crime service, ensuring any safeguarding or risk concerns are identified, and helping clients access the right support.You'll offer initial conversations to understand each person's situation, complete triage assessments, and either provide one-off support/signposting or refer them into the most appropriate service. You'll also play an important part in building trust, ensuring clients feel heard, supported, and safe.The service works in partnership with specialist organisations supporting victims of hate crimes motivated by racism, anti-LGBT+ prejudice, anti-Semitism, Islamophobia, or anti-disability prejudice.Key Responsibilities
- Provide non-judgmental, trauma-informed support to victims of hate crime.
- Carry out triage assessments and brief interventions.
- Refer clients into appropriate advocacy or specialist services, or provide one-off advice and signposting.
- Collect and record monitoring data on all enquiries.
- Meet funder requirements for timely contact with clients.
- Engage in shared learning and reflective practice through cross-partnership meetings and training.
- Support the Advocacy & Support Manager in identifying trends in service data.
About YouWe're looking for someone with strong listening and communication skills, able to sensitively engage with people in distress and build rapport quickly. You'll be confident in assessing needs while leaving clients feeling supported and respected.This role requires the capacity to work across diverse communities and experiences, including race, faith, LGBT+, and disability hate crime. You will need to provide non-judgmental support at all times – even where clients' experiences or views differ from your own.Essential Experience & Skills
- Experience providing trauma-informed advice and support.
- Understanding of the unique needs of communities facing hate crime (faith, disability, LGBT+, racially minoritised).
- Knowledge of safety and risk issues associated with violence and abuse.
- Commitment to inclusive practice and working with diverse communities.
- Excellent listening, communication, and written skills.
- Ability to work with people in distress with calmness and compassion.
- Proficiency in IT systems and willingness to learn CRM processes.
- Strong time management skills, with the ability to prioritise in a fast-paced environment.
Desirable
- Knowledge of hate crime and anti-hate crime work.
- Awareness of relevant services, legal remedies, and interventions relating to violence and abuse.
InclusionWe are committed to equity, diversity, and inclusion. We particularly welcome applications from underrepresented groups, even if you don't meet all of the criteria.
Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
Hate Crime Triage Duty Worker employer: Morgan Hunt Recruitment
Contact Detail:
Morgan Hunt Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hate Crime Triage Duty Worker
✨Tip Number 1
Network like a pro! Reach out to people in the field of hate crime support or related areas. Attend events, join online forums, and connect with professionals on LinkedIn. You never know who might have a lead on your next opportunity!
✨Tip Number 2
Practice your pitch! When you get the chance to chat with someone about the role, be ready to explain why you're passionate about supporting victims of hate crime. Share your experiences and how they align with the job description.
✨Tip Number 3
Be proactive! If you see a role that excites you, don’t wait for the perfect moment. Apply through our website and follow up with a friendly email to express your enthusiasm. It shows initiative and can help you stand out!
✨Tip Number 4
Stay informed! Keep up with current issues surrounding hate crime and the communities affected. This knowledge will not only help you in interviews but also show your commitment to understanding and supporting those in need.
We think you need these skills to ace Hate Crime Triage Duty Worker
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Hate Crime Triage Worker role. Highlight your experience in providing trauma-informed support and your understanding of the unique needs of communities facing hate crime. This shows us you’re genuinely interested and have the right skills!
Showcase Your Communication Skills: Since this role requires excellent listening and communication skills, give examples in your application that demonstrate how you've effectively engaged with people in distress. We want to see how you build rapport and provide non-judgmental support.
Be Honest About Your Experience: If you have experience working with diverse communities or knowledge of hate crime, make sure to mention it! Even if you don’t meet every single requirement, we value honesty and a willingness to learn, so don’t hesitate to apply through our website.
Keep It Professional Yet Personal: While it’s important to maintain professionalism, don’t be afraid to let your personality shine through. Share why you’re passionate about supporting victims of hate crime and how you can contribute to our mission. We love seeing genuine enthusiasm!
How to prepare for a job interview at Morgan Hunt Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Hate Crime Triage Worker. Familiarise yourself with the key tasks like triage assessments and providing trauma-informed support. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Empathy
This role requires a compassionate approach, so be prepared to share examples from your past experiences where you've provided support to individuals in distress. Highlight your listening skills and how you've built rapport with clients, as this is crucial for the position.
✨Understand the Communities You’ll Serve
Make sure you have a good grasp of the unique needs of the communities affected by hate crimes. Research the specific issues faced by different groups, such as those related to race, faith, or sexual orientation. This knowledge will demonstrate your commitment to inclusive practice and your ability to engage sensitively with diverse clients.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the organisation's approach to supporting victims of hate crime and how they measure success. This not only shows your interest but also helps you assess if the role aligns with your values and career goals.
