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- Tasks: Assist with tenant calls, manage repair requests, and coordinate maintenance schedules.
- Company: Join a busy housing association in Glasgow with a supportive team.
- Benefits: Gain valuable experience in a fast-paced environment for at least 3 months.
- Other info: Opportunity to develop your skills in a dynamic and rewarding role.
- Why this job: Perfect for proactive individuals who love helping others and multitasking.
- Qualifications: Strong customer service and admin skills; housing experience is a plus.
The predicted salary is between 20000 - 25000 £ per year.
We are currently recruiting for a Temporary Maintenance Assistant to join a busy housing association in Glasgow for a period of a minimum of 3 months to start ASAP. This is an excellent opportunity for someone with strong administrative and customer service skills who thrives in a fast-paced environment.
Key Responsibilities:
- Handling incoming tenant calls and accurately logging repair requests
- Managing a shared repairs inbox and scheduling maintenance appointments
- Coordinating gas servicing and planned maintenance visits
- Liaising effectively with contractors to ensure timely completion of works
About You:
- Proven customer service and administrative experience
- Confident managing a high volume of calls and emails in a busy setting
- Strong organisational skills and attention to detail
- Previous experience in housing, property maintenance, or a similar sector is desirable
This role would suit someone who is proactive, organised, and able to juggle multiple priorities while delivering excellent service to tenants.
General Assistant/maintenance Assistant in Glasgow employer: Morgan Hunt Recruitment
Contact Detail:
Morgan Hunt Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant/maintenance Assistant in Glasgow
✨Tip Number 1
Get to know the company! Research the housing association and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since you'll be handling tenant calls, it’s crucial to sound confident and friendly. Try role-playing with a friend or family member to get comfortable managing high volumes of calls.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've successfully managed multiple tasks or projects. This will demonstrate that you can juggle priorities like a pro in a busy environment.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for jobs that suit your skills. Plus, it shows you're proactive and ready to take the next step in your career.
We think you need these skills to ace General Assistant/maintenance Assistant in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service and administrative skills. We want to see how your experience aligns with the responsibilities mentioned in the job description, so don’t be shy about showcasing relevant roles you've had!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Maintenance Assistant role. We love seeing enthusiasm, so let your personality come through while keeping it professional.
Showcase Your Organisational Skills: Since this role involves juggling multiple tasks, make sure to highlight any experiences where you’ve successfully managed various priorities. We want to know how you keep everything running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Morgan Hunt Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Maintenance Assistant. Familiarise yourself with handling tenant calls, logging repair requests, and managing maintenance schedules. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this role requires strong customer service abilities, prepare examples from your past experiences where you've successfully handled customer queries or complaints. Highlight how you maintained professionalism and resolved issues efficiently, as this will resonate well with the interviewers.
✨Demonstrate Organisational Prowess
Being organised is key in a fast-paced environment. Bring up specific instances where you managed multiple tasks or priorities effectively. You could mention how you scheduled appointments or coordinated with contractors to ensure timely repairs, showcasing your ability to juggle responsibilities.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of maintenance projects you'll be involved in, or how success is measured in this role. This shows your genuine interest and helps you assess if the company is the right fit for you.