At a Glance
- Tasks: Lead and manage estate teams, ensuring top-notch service across properties.
- Company: Join a multi-award-winning recruitment business with a focus on equal opportunities.
- Benefits: Competitive pay, hybrid working options, and a supportive team environment.
- Other info: Dynamic role with opportunities for professional growth and development.
- Why this job: Make a real difference in community living while developing your management skills.
- Qualifications: Level 4 in Leasehold Management or equivalent, plus strong team management experience.
Job Description
Morgan Hunt currently require a Estates Operations Manager for Housing Trust based in North London/South West London on a Temporary basisPay Rate : £42.02ph Ltd Hours:35 hrs Mon to Fri - 9am and 17.00pm - Hybrid working available depending on site needs and team requirements.Location: Based across three locations x 1 North London/ x 2 South West LondonDuration : 3 month on going contractEssential Requirements: Level 4 in Leasehold Management (or equivalent) - candidates working towards this qualification welcome significant experience with multi-tenure estates and service charge management Recent experience creating large-scale estate management strategies Team management experience with property professionals and multi-skilled operatives Strong understanding of relevant legislation and regulatory requirements
Main Responsibility
We are seeking an experienced Estates Operations Manager to lead and manage a team of estate management staff, delivering exceptional services across multi-tenure properties in accordance with housing trust Placemaking Principles. Key Responsibilities: Manage large service contracts and deliver first-class customer service to residents across all tenure types Lead estate management teams to achieve property management targets effectively and economically Ensure compliance with health & safety, fire risk assessments, and regulatory requirements Build strong relationships with contractors and stakeholders whilst monitoring performance against SLAs Manage service charges, rents, and maintenance contracts in line with tenancy agreements. Handle complaints processes and deliver quality responses within established procedures Provide high-quality business reports and presentations to management teams Excellent IT skills and data analysis capabilities
Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
Estate Operations Manager - North London/South West Lonson employer: Morgan Hunt Recruitment
Morgan Hunt is an exceptional employer, offering a dynamic work environment for the Estate Operations Manager role in North and South West London. With a strong focus on employee growth and development, we provide opportunities for professional advancement while fostering a collaborative culture that values diversity and inclusion. Our hybrid working model and commitment to delivering outstanding service to residents make this an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Estate Operations Manager - North London/South West Lonson
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field. Attend local events or join online forums where you can meet people who might know about opportunities in estate operations.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to estate management and think of examples from your experience that align with their Placemaking Principles.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've successfully managed teams and projects in the past. Highlight your ability to deliver exceptional customer service and manage service contracts effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for talented individuals like you to join our team in making a difference in estate operations.
We think you need these skills to ace Estate Operations Manager - North London/South West Lonson
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Estate Operations Manager role. Highlight your experience with multi-tenure estates and service charge management, as well as any relevant qualifications like Level 4 in Leasehold Management. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your team management experience and how you’ve successfully delivered exceptional services in the past. Let us know what makes you tick!
Showcase Your Achievements:When filling out your application, don’t just list your duties—show us what you've achieved! Whether it's improving service delivery or managing large contracts, we love to see quantifiable results that demonstrate your impact.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to the right place. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Morgan Hunt Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of leasehold management and service charge management. Familiarise yourself with the latest legislation and regulatory requirements relevant to estate operations. This will not only show your expertise but also demonstrate your commitment to staying updated in the field.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Think about specific challenges you faced and how you led your team to overcome them. Highlighting your experience with multi-skilled operatives will be key, so have those stories ready to share!
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing service contracts or dealing with complaints. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to deliver exceptional customer service across different tenure types.
✨Bring Data to the Table
Since the role involves data analysis and reporting, prepare to discuss your IT skills and how you've used data to drive decisions in previous roles. Consider bringing examples of reports or presentations you've created to showcase your analytical capabilities and attention to detail.
