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- Tasks: Support vulnerable individuals in securing stable housing and managing their tenancy.
- Company: Leading Northwest charity dedicated to helping those at risk of homelessness.
- Benefits: Competitive hourly rate, potential for permanent role, and meaningful work experience.
- Other info: Flexible shift patterns with opportunities for career growth.
- Why this job: Make a real difference in people's lives while gaining valuable skills in housing management.
- Qualifications: Experience in housing support or related fields is a plus.
The predicted salary is between 33280 - 37440 £ per year.
Housing Management Officer / Housing Support Worker Blackburn
37.5 hours per week Rota across 8am - 4pm and 12 - 8pm, working one weekend in 6 Temporary with the potential to become permanent £16.00 - £18.00 per hour.
Our client Morgan Hunt is working with a leading Northwest charity who provide accommodation and support for vulnerable people at risk of homelessness in and across the Northwest. Support services are aimed at helping customers to develop the skills, knowledge and confidence they need to maintain a stable home and a structured lifestyle before assisting them in the process of securing or retaining permanent independent accommodation.
This is a mixed, over 18 service in a hostel setting in Blackburn on a shift pattern of 8 - 4 or 12 - 8 working one weekend in 6, all on a rotation.
The role - Housing Management Officer:
- Deliver a proactive housing management service to customers, to enable customers to meet the conditions of their occupancy agreement, including monitoring rent and service charge payments and promptly dealing with any instances of anti-social behaviour by the customer or other breaches of occupancy.
- Support customers to maximise their income, claim housing benefit at sign-up and to promptly liaise with the Council's Housing Benefit Department/DWP regarding applications, overpayments, changes of circumstances or sanctions or benefit sanctions.
- Manage the rent accounts for customers across the service to ensure that current customer arrears and former customer arrears are kept to a minimum, including serving appropriate notices to customers where they consistently fail to make rent/service charge payment and their arrears are increasing.
- Experience in providing housing management, housing related support, care and support, or housing advice in any of the following fields: housing management, supported housing, housing advice work, youth and community work or other work supporting homeless people.
- Awareness and understanding of supported housing work, and the causes of homelessness.
- Ability to carry out robust support and housing management functions including liaising with landlords and contractors, and collection of rent and service charges where applicable.
To be considered for the role of Housing Management Officer, please apply today!
Housing Management Officer (Contract) in Blackburn employer: Morgan Hunt Recruitment
Contact Detail:
Morgan Hunt Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Management Officer (Contract) in Blackburn
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and understanding their mission. Be ready to discuss how your experience aligns with their goals, especially in supporting vulnerable individuals and managing housing issues.
✨Tip Number 3
Showcase your skills! Bring examples of how you've successfully managed housing situations or supported clients in the past. Use specific stories that highlight your problem-solving abilities and empathy.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in housing management.
We think you need these skills to ace Housing Management Officer (Contract) in Blackburn
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Housing Management Officer role. Highlight any relevant experience in housing management or support work, and don’t forget to mention your understanding of homelessness issues. We want to see how you can bring your skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting vulnerable people and how your background makes you a great fit for this role. Keep it concise but impactful – we love a good story!
Showcase Relevant Skills: In your application, be sure to showcase skills that are directly relevant to the job description, like managing rent accounts or dealing with anti-social behaviour. We’re looking for candidates who can hit the ground running, so let us know what you’ve got!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role and our organisation there!
How to prepare for a job interview at Morgan Hunt Recruitment
✨Know Your Stuff
Make sure you understand the ins and outs of housing management and the specific challenges faced by vulnerable people. Brush up on topics like rent collection, occupancy agreements, and the causes of homelessness. This knowledge will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Empathy
As a Housing Management Officer, you'll be working with people who may be going through tough times. Be prepared to discuss how you would approach sensitive situations with empathy and understanding. Share examples from your past experiences where you've successfully supported individuals in similar circumstances.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential situations you might face, such as dealing with anti-social behaviour or managing rent arrears. Practise articulating your thought process and the steps you would take to resolve these issues effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the support available for staff, or the charity's future plans. This shows your enthusiasm for the role and helps you gauge if the organisation is the right fit for you.