Triage Worker - LGBT+ Support Services
IMPORTANT: This is a by-and-for LGBT+ service. Applicants MUST be part of the LGBT+ community.
Location: Central London / Hybrid Working
Contract: 3-month temporary contract
Start Date: ASAP
About the Role
We are recruiting for a Triage Worker to join a specialist support service working with LGBT+ individuals who have experienced domestic abuse, sexual violence, hate crime and other forms of abuse.
This is an excellent opportunity for someone with experience in IDVA work, triage, advocacy or frontline support who is passionate about helping survivors access the right support.
You will act as an initial point of contact for individuals seeking support, assessing their needs and ensuring they are directed to the most appropriate internal or external services.
Key Responsibilities
Respond to enquiries via telephone, email, text and other communication channels.
Conduct initial triage assessments to understand clients' circumstances, risks and support needs.
Provide trauma-informed support to survivors of domestic abuse, sexual violence, hate crime and other forms of abuse.
Make appropriate referrals and signpost individuals to relevant services.
Identify safeguarding concerns and escalate these in line with policies and procedures.
Maintain accurate client records and complete assessment documentation.
Liaise with external agencies and professionals to support effective referrals.
Work collaboratively with colleagues to ensure individuals receive appropriate and timely support.
About You
We are looking for someone who:
Has experience in triage, IDVA work, advocacy or frontline support services.
Has experience supporting survivors of domestic abuse, violence or trauma.
Understands safeguarding principles and risk assessment.
Has excellent communication and active listening skills.
Can work sensitively with individuals from diverse backgrounds.
Is confident making referrals and ...
Domestic Violence Triage Worker employer: Morgan Hunt Recruitment Careers
Morgan Hunt is an excellent employer, offering a supportive work environment where qualified Plumbers can thrive while contributing to the maintenance of essential public sector facilities. With a strong focus on employee growth and development, the company provides opportunities for further training in health and safety practices, ensuring that staff are well-equipped to handle plumbing emergencies and collaborate effectively with other trades. Working at Morgan Hunt not only means being part of a multi-award-winning recruitment business but also enjoying the satisfaction of making a meaningful impact in the community.
Contact Details:
Morgan Hunt Recruitment Careers Recruitment Team
