At a Glance
- Tasks: Help tenants access welfare benefits and support services in the community.
- Company: Join a supportive Housing Association in the beautiful Scottish Borders.
- Benefits: Gain valuable experience, flexible hours, and the chance to make a difference.
- Other info: Temporary role with potential for extension and career growth opportunities.
- Why this job: Make a real impact on people's lives while developing your skills.
- Qualifications: Experience in welfare benefits advice and a passion for community support.
The predicted salary is between 30000 - 40000 £ per year.
Location: TD7 5DT, United Kingdom
About the Role / Job Summary: I am working with our Housing Association based in the Scottish Borders to fill the above role for a temporary period of 3 months with possible extension. This role involves providing quality housing and support services to the community. As a Welfare Benefits Officer, you will play a crucial role in ensuring tenants receive the welfare benefits they are entitled to, promoting awareness of financial support available, and contributing to the overall well-being of the community.
Key Responsibilities:
- Provide confidential welfare benefits information and advice to tenants.
- Promote awareness of welfare, housing, and financial benefits.
- Collaborate with housing management on complex rent arrears cases.
- Implement administrative systems to monitor and evaluate the service.
- Organise benefits 'take up' campaigns and prepare information for tenants.
- Conduct home visits to assess entitlement to benefits.
- Maintain up-to-date knowledge of welfare benefits and related regulations.
Qualifications:
- Experience in providing advice and support in welfare benefits.
- Familiarity with social housing environments.
- Proven ability to handle sensitive information with confidentiality.
Education Requirements:
- Relevant qualifications in social work, community development, or related fields are desirable.
- Training in welfare benefits and housing regulations is advantageous.
Experience Requirements:
- Experience in providing advice and support in welfare benefits.
- Familiarity with social housing environments.
- Proven ability to handle sensitive information with confidentiality.
Please apply below to discuss further.
