Housing Officer (Temporary)

Location: Glasgow, United Kingdom

About the Role: We are recruiting on behalf of a well-established housing association in Glasgow, seeking a dedicated Housing Officer to join their team on a temporary basis for a minimum of 3 months. This is a fantastic opportunity to make a real difference in the community by delivering high-quality housing management services.

Key Responsibilities:

• Manage all aspects of housing services, including tenancy management, rent arrears, allocations, voids, estate management, and anti-social behaviour.
• Provide exceptional customer service by addressing tenant concerns, conducting home visits, and offering tailored housing advice.
• Build and maintain strong relationships with tenants, contractors, local authorities, and partner agencies.
• Ensure compliance with tenancy agreements and coordinate access for statutory inspections.
• Identify and report property repairs and environmental issues while supporting community initiatives.
• Manage estate budgets and contribute to achieving performance targets.
• Handle complaints and advocate on behalf of tenants.
• Support community engagement and resident groups, including attending evening meetings.
• Ensure compliance with housing legislation and organisational policies.
• Work flexibly and contribute to continuous service improvement.

Requirements:

• Proven experience in housing management.
• Strong communication and interpersonal skills.
• Ability to manage competing priorities and work independently.
• A commitment to values such as Caring, Open, and Respect.

Preferred Qualifications:

• A relevant degree or qualification in housing, social work, or a related field.
• Evidence of continuous professional development in housing management.

This is a great opportunity to work with a respected housing association and make a meaningful impact in the community. If you're passionate about housing and have the skills and experience we're looking for, we'd love to hear from you!