At a Glance
- Tasks: Assist with tenant calls and manage repair requests in a busy housing association.
- Company: Join a dynamic housing association in Glasgow with a focus on community support.
- Benefits: Gain valuable experience, develop skills, and work in a fast-paced environment.
- Other info: Opportunity to grow in a supportive team while making a difference.
- Why this job: Perfect for proactive individuals who love helping others and multitasking.
- Qualifications: Strong customer service and admin skills; previous housing experience is a plus.
The predicted salary is between 22000 - 26000 £ per year.
We are currently recruiting for a Temporary Maintenance Assistant to join a busy housing association in Glasgow for a period of a minimum of 3 months to start ASAP. This is an excellent opportunity for someone with strong administrative and customer service skills who thrives in a fast-paced environment.
Key Responsibilities:
- Handling incoming tenant calls and accurately logging repair requests
- Managing a shared repairs inbox and scheduling maintenance appointments
- Coordinating gas servicing and planned maintenance visits
- Liaising effectively with contractors to ensure timely completion of works
About You:
- Proven customer service and administrative experience
- Confident managing a high volume of calls and emails in a busy setting
- Strong organisational skills and attention to detail
- Previous experience in housing, property maintenance, or a similar sector is desirable
This role would suit someone who is proactive, organised, and able to juggle multiple priorities while delivering excellent service to tenants.
Maintenance Assistant in Glasgow employer: Morgan Hunt Group Limited
Contact Detail:
Morgan Hunt Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Assistant in Glasgow
✨Tip Number 1
Get to know the company! Research the housing association and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. Since this role involves handling tenant calls and managing emails, it’s crucial to be clear and confident. Try role-playing with a friend or family member to get comfortable with common scenarios you might face.
✨Tip Number 3
Show off your organisational skills! Prepare examples from your past experiences where you successfully managed multiple tasks or handled a high volume of calls. This will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Maintenance Assistant role. Plus, applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Maintenance Assistant in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service and administrative skills. We want to see how your experience aligns with the role of a Maintenance Assistant, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this fast-paced environment. We love seeing enthusiasm and a proactive attitude, so let that personality come through!
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. Highlight your organisational skills and attention to detail in a way that’s easy to read.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Morgan Hunt Group Limited
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Maintenance Assistant. Familiarise yourself with handling tenant calls, logging repair requests, and managing maintenance schedules. This will show that you're proactive and ready to hit the ground running.
✨Show Off Your Customer Service Skills
Since this role requires strong customer service skills, prepare examples from your past experiences where you've successfully handled high volumes of calls or emails. Highlight how you resolved issues and ensured tenant satisfaction, as this will resonate well with the interviewers.
✨Organisational Skills are Key
Be ready to discuss how you manage multiple priorities in a fast-paced environment. You could mention tools or methods you use to stay organised, like scheduling software or prioritisation techniques. This will demonstrate your ability to juggle tasks effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of maintenance issues you might encounter, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.