At a Glance
- Tasks: Support tenants and maximise rental income through administrative tasks and community collaboration.
- Company: Leading housing association dedicated to quality housing solutions.
- Benefits: Hybrid working, competitive salary, and opportunities for professional development.
- Other info: Fixed-term role until January 2027 with potential for further development.
- Why this job: Make a positive impact in the community while gaining valuable experience.
- Qualifications: Experience with databases, welfare benefits knowledge, and financial record-keeping skills.
The predicted salary is between 31792 - 35332 £ per year.
35 hours per week, fixed term until January 2027
Location: Glasgow
Salary: EVH Grade 5 31,792 - 35,332 per annum
Working Arrangement: Hybrid working
About the Role: We are working with a leading housing association who are committed to providing quality housing solutions and support to the community to recruit an Income Maximisation Assistant who will play a vital role in supporting tenants and maximising rental income. This position will require you to work collaboratively with various agencies to ensure a positive impact on the community. The role is fixed-term until January 2027, with opportunities for further development.
Key Responsibilities:
- Provide administrative support for the Income Maximisation Team, including welfare rights and income management services.
- Answer phone calls and manage general inquiries on behalf of the team.
- Monitor former tenant arrears and maintain accurate records.
- Maintain relationships with agencies affecting Housing Benefit and Universal Credit.
- Process notifications regarding Direct Debits and communicate appropriately.
- Complete verification tasks through the Universal Credit Landlord Portal.
- Utilise social media to maintain contact with customers.
- Process housing benefit determination notices and prioritise suspended or cancelled cases.
- Provide cover for Reception staff as needed.
Qualifications:
- Experience using databases and internal systems.
- Basic knowledge of welfare benefits, particularly Housing Benefit and Universal Credit.
- Experience in debt recovery and financial record-keeping.
- Understanding of social landlord policies related to social housing tenancy.
Education Requirements:
- Relevant professional qualification or equivalent knowledge and experience.
Experience Requirements:
- Experience maximise rent payments through Housing Benefit and Universal Credit.
- Ability to set up repayment agreements and manage debt recovery processes.
- Experience working within a social housing environment is preferred.
Please apply below if interested.
Income Maximisation Assistant - FTC 4 months in Glasgow employer: Morgan Hunt Group Limited
Join a well-established housing organisation in North-West Glasgow as a Finance Administrator, where you will be part of a supportive and collaborative team dedicated to making a positive impact in the community. With flexible working options and a focus on employee development, this role offers a unique opportunity to enhance your finance skills while contributing to meaningful projects. Enjoy a competitive hourly rate and the chance to grow within an organisation that values your contributions and fosters a culture of inclusivity and teamwork.
