At a Glance
- Tasks: Assist with tenant calls, manage repair requests, and coordinate maintenance schedules.
- Company: Join a busy housing association in Glasgow with a supportive team.
- Benefits: Gain valuable experience in a fast-paced environment for at least 3 months.
- Other info: Opportunity to thrive in a dynamic setting with potential for future roles.
- Why this job: Perfect for proactive individuals looking to enhance their customer service skills.
- Qualifications: Strong admin and customer service skills; experience in housing is a plus.
The predicted salary is between 20000 - 25000 £ per year.
We are currently recruiting for a Temporary Maintenance Assistant to join a busy housing association in Glasgow for a period of a minimum of 3 months to start ASAP. This is an excellent opportunity for someone with strong administrative and customer service skills who thrives in a fast-paced environment.
Key Responsibilities:
- Handling incoming tenant calls and accurately logging repair requests
- Managing a shared repairs inbox and scheduling maintenance appointments
- Coordinating gas servicing and planned maintenance visits
- Liaising effectively with contractors to ensure timely completion of works
About You:
- Proven customer service and administrative experience
- Confident managing a high volume of calls and emails in a busy setting
- Strong organisational skills and attention to detail
- Previous experience in housing, property maintenance, or a similar sector is desirable
This role would suit someone who is proactive, organised, and able to juggle multiple priorities while delivering excellent service to tenants.
General Assistant/maintenance Assistant in Glasgow employer: Morgan Hunt Group Limited
Contact Detail:
Morgan Hunt Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant/maintenance Assistant in Glasgow
✨Tip Number 1
Get to know the company! Research the housing association and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role involves handling tenant calls, it’s crucial to demonstrate your ability to communicate effectively. Role-play with a friend or family member to get comfortable with common scenarios you might face.
✨Tip Number 3
Be proactive in your follow-ups! After applying through our website, don’t hesitate to reach out to the recruitment team. A quick email expressing your enthusiasm can set you apart from other candidates.
✨Tip Number 4
Showcase your organisational skills! During interviews, share examples of how you've managed multiple priorities in previous roles. This will highlight your ability to thrive in a fast-paced environment, just like the one described in the job ad.
We think you need these skills to ace General Assistant/maintenance Assistant in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service and administrative skills. We want to see how your experience aligns with the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Maintenance Assistant role. We love seeing enthusiasm and a bit of personality, so let us know what excites you about this opportunity.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. Highlight your organisational skills and attention to detail in your responses!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Morgan Hunt Group Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Maintenance Assistant. Familiarise yourself with handling tenant calls, logging repair requests, and managing maintenance schedules. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this position requires strong customer service abilities, prepare examples from your past experiences where you've successfully managed calls or resolved tenant issues. Highlight your proactive approach and how you ensure excellent service, even in a busy environment.
✨Organisational Skills are Key
Be ready to discuss how you stay organised while juggling multiple tasks. You might want to share specific tools or methods you use to manage your workload effectively, especially when coordinating appointments and liaising with contractors.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about the team dynamics, the types of repairs you’ll be handling, or how success is measured in this position. This not only shows your enthusiasm but also helps you gauge if the role is right for you.