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- Tasks: Handle tenant calls, log repair requests, and schedule maintenance appointments.
- Company: Join a busy housing association in Glasgow with a supportive team.
- Benefits: Gain valuable experience in a fast-paced environment with potential for growth.
- Other info: Opportunity to work in a dynamic setting with a focus on teamwork.
- Why this job: Perfect for proactive individuals who love helping others and multitasking.
- Qualifications: Strong customer service and admin skills; housing experience is a plus.
The predicted salary is between 20000 - 25000 £ per year.
We are currently recruiting for a Temporary Maintenance Assistant to join a busy housing association in Glasgow for a period of a minimum of 3 months to start ASAP. This is an excellent opportunity for someone with strong administrative and customer service skills who thrives in a fast-paced environment.
Key Responsibilities:
- Handling incoming tenant calls and accurately logging repair requests
- Managing a shared repairs inbox and scheduling maintenance appointments
- Coordinating gas servicing and planned maintenance visits
- Liaising effectively with contractors to ensure timely completion of works
About You:
- Proven customer service and administrative experience
- Confident managing a high volume of calls and emails in a busy setting
- Strong organisational skills and attention to detail
- Previous experience in housing, property maintenance, or a similar sector is desirable
This role would suit someone who is proactive, organised, and able to juggle multiple priorities while delivering excellent service to tenants.
Assistant Maintenance Operative (Permanent) in Glasgow employer: Morgan Hunt Group Limited
Contact Detail:
Morgan Hunt Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Maintenance Operative (Permanent) in Glasgow
✨Tip Number 1
Get to know the company! Research the housing association and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. Since this role involves handling tenant calls and managing emails, it’s crucial to be clear and confident. Try role-playing with a friend or family member to get comfortable with common scenarios you might face.
✨Tip Number 3
Show off your organisational skills! Prepare examples from your past experiences where you successfully managed multiple tasks or handled a high volume of calls. This will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that job, and applying directly can sometimes give you an edge. Plus, we’re here to support you every step of the way!
We think you need these skills to ace Assistant Maintenance Operative (Permanent) in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service and administrative skills. We want to see how your experience aligns with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Assistant Maintenance Operative role. Share specific examples of how you've handled similar responsibilities in the past.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially since this role involves managing a high volume of calls and emails.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates about the process!
How to prepare for a job interview at Morgan Hunt Group Limited
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of the Assistant Maintenance Operative role. Familiarise yourself with handling tenant calls, logging repair requests, and managing maintenance schedules. This will show that you're proactive and ready to hit the ground running.
✨Show Off Your Customer Service Skills
Since this role requires strong customer service skills, think of specific examples from your past experiences where you've excelled in this area. Be prepared to discuss how you managed high volumes of calls or emails and how you ensured tenants received excellent service.
✨Organisational Skills are Key
Highlight your organisational skills during the interview. You might want to share a time when you successfully juggled multiple priorities or managed a busy schedule. This will demonstrate your ability to thrive in a fast-paced environment, which is crucial for this position.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, the types of maintenance issues you might encounter, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.