Content & Customer Marketing Executive

Content & Customer Marketing Executive

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Morgan Hunt Group Limited

At a Glance

  • Tasks: Create engaging content and support clinics in promoting treatments through digital marketing.
  • Company: Join Emblation, an award-winning medical tech company transforming patient care.
  • Benefits: Salary of £30-40k, flexible working, and half days on Fridays.
  • Other info: Dynamic role with opportunities for creativity and collaboration across the UK.
  • Why this job: Make a real impact in healthcare by telling compelling stories and connecting with patients.
  • Qualifications: 3-5 years in content or social media, strong storytelling skills, and video editing experience.

The predicted salary is between 30000 - 40000 £ per year.

Location: Stirling (Office-Based with UK Travel)

Experience: 3-5 Years

Salary: 30,000-40,000 DOE

Your new company is Emblation, an award-winning medical technology company focused on improving patient care through innovative microwave technology. Their mission is to help healthcare professionals deliver better treatment experiences and outcomes for patients, while supporting clinics to grow through education, innovation, and modern patient engagement.

Emblation are looking for a Content & Customer Marketing Executive to help tell these stories in a meaningful and engaging way. This is a content-led role for someone who is passionate about storytelling, social media, and creating marketing that genuinely connects with people. You will play a key role in showcasing the work their customers do every day, helping clinics promote their treatments to patients through engaging digital content, educational materials, and marketing campaigns.

Alongside customer marketing, you will also support the promotion of Emblation as a company - helping to share their culture, innovation, events, product development, education initiatives, and the people behind the brand. At the heart of this role is the opportunity to make a real impact - helping patients become more aware of treatment options, supporting clinics to grow, and bringing to life the innovation and people driving healthcare forward behind the scenes.

Your New Role is a content-led marketing role focused on helping clinics grow through patient-facing marketing, customer storytelling, and digital engagement. You will work closely with customers, the Clinical Practice team, and the wider commercial team to create engaging content that promotes treatments to patients, showcases real clinical outcomes, and highlights the education and support provided by Emblation. The role combines content creation, customer engagement, and brand storytelling, with a strong focus on turning customer success, training activity, events, and company initiatives into engaging marketing content across social media, email campaigns, and clinic marketing materials.

Key Responsibilities

  • Content Creation & Social Media
    • Create engaging social media content across Instagram, Facebook, LinkedIn, TikTok, and YouTube
    • Develop short-form video content including reels, educational clips, customer interviews, and treatment-focused content
    • Repurpose webinars, training sessions, events, and expert content into multiple digital formats
    • Support email marketing campaigns and customer communications
    • Maintain content calendars and support consistent brand presence across channels
  • Customer Marketing & Clinic Support
    • Coordinate and gather patient-focused marketing content from clinics including videos, imagery, testimonials, and treatment stories
    • Create marketing materials and social media resources clinics can use to promote treatments to patients
    • Develop best practice educational content to help customers improve and utilise their own social media channels effectively
    • Support customers with ideas, templates, and content approaches that help increase patient engagement and awareness
    • Identify opportunities to spotlight customer success stories, clinical outcomes, and clinic growth stories
  • Emblation Brand & Education Storytelling
    • Support the promotion of Emblation through company-focused content including innovation, education initiatives, events, culture, and behind-the-scenes activity
    • Showcase the work our Clinical Practice team do to support, train, and educate customers
    • Capture and repurpose content from training sessions, events, workshops, and company activities
    • Help strengthen brand awareness and company visibility through engaging digital content
  • Collaboration & Campaign Support
    • Work closely with the marketing team, commercial team, and external agencies to support wider marketing initiatives
    • Attend planned clinic visits, events, and training sessions across the UK to capture photography, video, interviews, and treatment footage
    • Organise and coordinate content capture days to maximise marketing output from customer visits and events

About You

You should have:

  • 3-5 years' experience in content, social media, or marketing roles
  • Strong social media and content creation skills
  • Experience creating and editing short-form video content
  • Excellent written communication skills
  • Confidence communicating with customers and capturing content in real environments
  • A strong understanding of social trends and digital storytelling
  • Experience using Canva, CapCut, Adobe Creative Suite, or similar tools
  • The ability to manage multiple projects independently and proactively

Desirable

  • Experience within healthcare, aesthetics, wellness, or medical devices
  • Photography and video editing experience
  • Experience using HubSpot or email marketing platforms

What you'll get in return

  • Salary of 30-40k depending on experience
  • 4 days in the office and 1 day working from home
  • 40 hours per week (core hours 10-4)
  • Half days on Fridays

Content & Customer Marketing Executive employer: Morgan Hunt Group Limited

Emblation is an exceptional employer located in Stirling, offering a dynamic work environment where creativity and innovation thrive. With a strong focus on employee growth, the company provides opportunities for professional development while fostering a collaborative culture that values storytelling and meaningful engagement. Employees enjoy a competitive salary, flexible working arrangements, and the chance to make a real impact in the healthcare sector, all while being part of a mission-driven team dedicated to improving patient care.

Morgan Hunt Group Limited

Contact Details:

Morgan Hunt Group Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Content & Customer Marketing Executive

Tip Number 1

Get your networking game on! Connect with people in the healthcare and marketing sectors on LinkedIn. Join relevant groups, engage in discussions, and don’t be shy to reach out for informational chats. You never know who might have a lead on that perfect role!

Tip Number 2

Show off your skills! Create a portfolio showcasing your best content and social media campaigns. Use platforms like Instagram or a personal website to highlight your storytelling abilities. This will give potential employers a taste of what you can bring to the table.

Tip Number 3

Prepare for interviews by researching Emblation and their mission. Understand their products and how they impact patient care. Be ready to discuss how your experience aligns with their goals and how you can contribute to their innovative approach.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Emblation team. Let’s get you that dream job!

We think you need these skills to ace Content & Customer Marketing Executive

Content Creation
Social Media Management
Video Editing
Digital Storytelling
Written Communication Skills
Customer Engagement
Marketing Campaign Development

Some tips for your application 🫡

Show Your Passion for Storytelling:When you're writing your application, let your passion for storytelling shine through! Share examples of how you've created engaging content in the past, especially if it connects with healthcare or customer experiences.

Tailor Your Application:Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. Highlight your social media expertise and any relevant marketing campaigns you've worked on that align with Emblation's mission.

Be Creative with Your Content Samples:If you have a portfolio or samples of your work, include them! Show us your best content pieces, especially those that demonstrate your ability to engage audiences and tell compelling stories. Creativity is key!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!

How to prepare for a job interview at Morgan Hunt Group Limited

Know Your Content

Before the interview, dive deep into Emblation's mission and values. Familiarise yourself with their innovative microwave technology and how it impacts patient care. Be ready to discuss how your content creation skills can help tell their story and engage customers.

Showcase Your Social Media Savvy

Prepare examples of your previous social media campaigns or content you've created. Highlight your experience with platforms like Instagram, Facebook, and LinkedIn, and be ready to discuss how you can leverage these channels to promote Emblation's treatments and brand.

Bring Your Storytelling A-Game

Since this role is all about storytelling, think of a few compelling narratives from your past work that demonstrate your ability to connect with audiences. Whether it's a successful campaign or a customer success story, be prepared to share how you made an impact through engaging content.

Ask Insightful Questions

At the end of the interview, don’t shy away from asking questions. Inquire about Emblation's future projects, their approach to customer engagement, or how they measure the success of their marketing efforts. This shows your genuine interest in the role and the company.