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- Tasks: Manage and chase payments from diverse customers across Europe and Asia.
- Company: Fast-growing global finance team based near Fareham.
- Benefits: 25 days holiday, private healthcare, and flexible working options.
- Why this job: Take ownership of credit control in a dynamic international environment.
- Qualifications: Experience in credit control and strong communication skills required.
- Other info: Excellent opportunity for career growth in a £50m turnover business.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a motivated and detail-oriented Credit Controller to join a fast-growing, global Finance team based near Fareham. This is a standalone role within a £50m turnover business, offering an excellent opportunity for someone with up to two years’ experience to take ownership of the credit control function in a fast-paced, international environment.
You will be responsible for managing and chasing payments from a diverse customer base across Europe and Asia, while working closely with colleagues as part of a wider global finance function.
What you’ll be doing:
- Take full ownership of the credit control process in a standalone role for a £50m turnover business
- Proactively chase outstanding payments from customers across Europe and Asia using phone, email and written communication
- Monitor and manage customer accounts to ensure timely collection of receivables and healthy cash flow
- Maintain accurate and up-to-date records of all collection activity and customer interactions
- Investigate and resolve billing discrepancies and customer disputes efficiently and professionally
- Collaborate with internal and international finance teams to support the resolution of outstanding issues
- Prepare regular reports on account status, debtor performance and collection activity
- Escalate high-risk or problematic accounts in line with company policies and procedures
What we’re looking for:
- Experience in credit control, collections or a similar finance role
- Confident communication and negotiation skills, with the ability to deal professionally with international customers
- A high level of accuracy and strong attention to detail
- Proficiency in Microsoft Office (experience with Salesforce is an advantage)
- The ability to work independently, take ownership of your workload and thrive in a fast-paced environment
Benefits and Hours:
- 25 days holiday plus bank holidays
- Company Pension Scheme and Life Assurance
- Private Healthcare and Electrical Car Scheme
- 37.5 hour week – 4 days on site and 1 from home
Credit Controller employer: Morgan Gray
Contact Detail:
Morgan Gray Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with international customers, being clear and confident is key. Try role-playing scenarios with a friend to boost your confidence before the interview.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're engaged and gives you a chance to find out if the company is the right fit for you. Think about what you want to know about their credit control processes or team dynamics.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and keep you on their radar. Plus, it shows your enthusiasm for the role!
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your experience in credit control or similar finance roles, and don’t forget to showcase your attention to detail and communication skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our fast-paced environment. Mention your proactive approach to chasing payments and how you handle customer disputes.
Showcase Your Skills: We want to see your skills in action! If you have experience with Microsoft Office or Salesforce, make sure to mention it. Also, highlight any examples of how you've successfully managed customer accounts or resolved billing discrepancies.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our global Finance team.
How to prepare for a job interview at Morgan Gray
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data daily. Brush up on your understanding of cash flow, receivables, and key performance indicators. Being able to discuss these confidently will show that you’re not just familiar with the role but also passionate about it.
✨Showcase Your Communication Skills
Since you'll be chasing payments from customers across Europe and Asia, it's crucial to demonstrate your communication prowess. Prepare examples of how you've successfully negotiated or resolved disputes in the past. This will highlight your ability to handle international customers professionally.
✨Be Detail-Oriented
Attention to detail is key in credit control. During the interview, mention specific instances where your meticulous nature helped prevent errors or improved processes. This will reassure them that you can maintain accurate records and manage customer accounts effectively.
✨Familiarise Yourself with Tools
If you have experience with Microsoft Office or Salesforce, make sure to mention it. If not, consider doing a quick online tutorial to get a basic understanding. Showing that you're tech-savvy and willing to learn will give you an edge in this fast-paced environment.
