Business Analyst / Project Manager

Our client a global technology company based in Croydon is urgently looking for a dynamic and results-oriented Project Manager / Business Analyst. This hybrid role reports to the Head of PMO and combines the responsibilities of managing and delivering technology projects with the analytical skills of a business analyst. Working in a fast-paced environment working on leading agile and BA projects. Key Areas:- Project Management: * Develop and maintain detailed project plans, including scope, schedule, resources, and budget. * Manage project risks and issues, taking proactive steps to mitigate them. * Track project progress, staff time tracking against projects and report on status to stakeholders. * Facilitate project meetings and ensure clear communication among all team members. * Manage project resources effectively, including developers, supplier resources, and testers. * Monitor project financials and ensure adherence to budget. Business Analysis: * Work closely with stakeholders to understand business needs and translate them into clear and concise requirements, which are detailed in user stories and acceptance criteria. * Analyse business processes and identify opportunities for improvement. * Develop user stories and acceptance criteria for project deliverables. * Participate in user testing and provide feedback to development teams. * Document project requirements and specifications in a consistent and organised manner. * Stay up-to-date on industry trends and best practices in travel technology. Key Skills:- * Project management or business analysis role, preferably within the travel industry, retail, or ecommerce. * Strong understanding of Agile project methodologies (e.g., Scrum, Kanban). * Excellent communication and interpersonal skills, with the ability to build relationships with diverse stakeholders. * Proven ability to work independently and manage multiple priorities effectively. * Advanced analytical and problem-solving skills. * Strong attention to detail and accuracy. * Proficiency in project management tools (e.g., Jira, DevOPs, Asana) and business analysis tools (e.g., Visio, Miro, Confluence). * Experience with software development methodologies (e.g., Waterfall, Agile) is a plus. * Understanding of data analytics and visualisation tools is a plus. * Travel experience with either travel reservation systems or an understanding of the UX requirements of a travel e-commerce website would be a plus. * Comfortable presenting ideas to stakeholders. Please apply with latest CV for this excellent Hybrid role