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For Companies At a Glance
- Tasks: Manage residential and commercial property claims, ensuring fair settlements.
- Company: Morgan Clark is the UK's leading Loss Assessors, known for integrity and outstanding client service.
- Benefits: Enjoy a competitive salary, company car, mobile phone, laptop, and ongoing professional development.
- Why this job: Join a dynamic team with autonomy, support, and clear career progression in a reputable company.
- Qualifications: CILA or CII qualified preferred, with 5 years' experience and strong communication skills.
- Other info: This is a home-based role covering West London & Home Counties.
The predicted salary is between 48000 - 72000 £ per year.
About Morgan Clark
Morgan Clark is the UK’s leading firm of Loss Assessors, established over 25 years ago by Phil Morgan and Tony Clark - both of whom remain actively involved in the business today. We are proud to be the most respected name in the industry, built on integrity, trust, and outstanding client service. As well as being an established business, we are dynamic and have seen continual growth year on year, and are now looking for two exceptional Loss Assessors to join our expanding team.
About the Role
As a Loss Assessor with Morgan Clark, you’ll manage both residential and commercial property claims. You’ll assist policyholders throughout their insurance claim, attending site visits, liaising and negotiating with involved parties to secure a fair and timely settlement. This is a home-based role, with the support of a dedicated back-office team. You'll have autonomy over your caseload while being part of a collaborative and supportive company.
Ideal candidate location: West London & West Home Counties bordered by Oxford – Basingstoke – Twickenham – Wembley.
Key Responsibilities
- Develop and maintain a close working relationship with customers, to promote customer satisfaction throughout every stage of the claim.
- Providing efficient, customer-focused and cost-effective service by managing claims from instruction to completion.
- You will be investigating and assessing residential and commercial property claims up to £1m.
- You will be responsible for full reports on each visit and diary management, dealing with your own caseload.
What We’re Looking For
- CILA or CII qualified (preferred)
- Full UK driving licence (essential)
- Minimum 5 years’ experience working as a Loss Adjuster/Assessor
- Strong communication skills, both written and verbal
- Ability to manage a large and varied caseload independently
- Excellent client relationship skills and a calm, professional manner
- Have a proven track record in managing relationships at all levels
- Methodical, conscientious, and adaptable — especially during surge periods
What We Offer
- Competitive salary: £60,000 - £80,000 pa dependent on experience.
- Company car, mobile phone, and laptop
- Ongoing professional development
- Clear career progression within a growing, reputable company
If you feel you have the necessary skills and experience to be successful in this role, please apply attaching an up to date copy of your CV for consideration in the first instance.
No agencies please.
Senior Loss Adjuster/Assessor - West London & West Home Counties employer: Morgan Clark Loss Assessors
Contact Detail:
Morgan Clark Loss Assessors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Loss Adjuster/Assessor - West London & West Home Counties
✨Tip Number 1
Research Morgan Clark thoroughly before your interview. Understand their values, mission, and recent projects. This will help you align your answers with their company culture and demonstrate your genuine interest in joining their team.
✨Tip Number 2
Prepare specific examples from your past experience that showcase your ability to manage a large caseload and maintain client relationships. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Tip Number 3
Network with current or former employees of Morgan Clark on platforms like LinkedIn. They can provide valuable insights into the company culture and the role, which can help you tailor your approach during the application process.
✨Tip Number 4
Demonstrate your adaptability and problem-solving skills during discussions. Given the dynamic nature of the role, sharing instances where you've successfully navigated challenges will highlight your suitability for the position.
We think you need these skills to ace Senior Loss Adjuster/Assessor - West London & West Home Counties
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Loss Adjuster/Assessor. Emphasise your qualifications, such as CILA or CII, and detail your experience managing claims, particularly in residential and commercial properties.
Craft a Compelling Cover Letter: Write a cover letter that showcases your strong communication skills and ability to manage a varied caseload. Mention specific examples of how you've successfully handled claims and built client relationships in the past.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as customer satisfaction, negotiation abilities, and your methodical approach to managing claims. Use bullet points for clarity.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is crucial in this role.
How to prepare for a job interview at Morgan Clark Loss Assessors
✨Know Your Stuff
Make sure you brush up on your knowledge of loss adjusting and the specific responsibilities of the role. Familiarise yourself with Morgan Clark's values and how they prioritise client service, as this will show your genuine interest in the company.
✨Showcase Your Experience
Prepare to discuss your previous experience in managing claims, especially those over £1m. Be ready to provide examples of how you've successfully navigated complex situations and maintained strong client relationships.
✨Demonstrate Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and confidently. Think about how you can convey your ability to liaise effectively with clients and other parties involved in the claims process.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. This could be about the company's growth plans or how they support their assessors in managing their caseloads. It shows you're engaged and thinking about your future with them.
