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- Tasks: Manage residential and commercial property claims, ensuring customer satisfaction throughout the process.
- Company: Morgan Clark is a leading Loss Assessor firm with over 25 years of industry experience.
- Benefits: Enjoy a company car, mobile phone, laptop, and flexible work-from-home options.
- Why this job: Join a dynamic team with clear career progression in a reputable and supportive environment.
- Qualifications: CILA or CII qualified preferred, with a minimum of 5 years' industry experience.
- Other info: This is a home-based role with a dedicated back-office support team.
The predicted salary is between 42000 - 84000 £ per year.
Loss Assessor/Senior Loss Assessor – Southwest England
Loss Assessor/Senior Loss Assessor – Southwest England
2 days ago Be among the first 25 applicants
Morgan Clark is the UK’s leading firm of Loss Assessors, established over 25 years ago by Phil Morgan and Tony Clark – both of whom remain actively involved in the business today.
We are proud to be the most respected name in the industry, built on integrity, trust, and outstanding client service. As well as being an established business, we are dynamic and have seen continual growth year on year, and are now looking for two exceptional Loss Assessors to join our expanding team.
About the Role
As a Loss Assessor with Morgan Clark, you’ll manage both residential and commercial property claims. You’ll assist policyholders throughout their insurance claim, attending site meetings, liaising and negotiating with involved parties to secure a fair and timely settlement.
This is a home-based role, with the support of a dedicated back-office team. You\’ll have autonomy over your caseload while being part of a collaborative and supportive company.
Southwest England – ideally based within the area bordered by Gloucester – Swindon – Yeovil – Weston-Super-Mare – Newport.
Key Responsibilities
- Develop and maintain a close working relationship with customers, to promote customer satisfaction throughout every stage of the claim.
- Providing efficient, customer-focused and cost-effective service by managing claims from instruction to completion.
- You will be investigating and assessing residential and commercial property claims up to £1m.
- You will be responsible for full reports on each visit and diary management, dealing with your own caseload.
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What We’re Looking For
- CILA or CII qualified (preferred)
- Full UK driving licence (essential)
- Minimum 5 years’ experience in the industry
- Strong communication skills, both written and verbal
- Ability to manage a large and varied caseload independently
- Excellent client relationship skills and a calm, professional manner
- Have a proven track record in managing relationships at all levels
- Methodical, conscientious, and adaptable — especially during surge periods
What We Offer
- Company car, mobile phone, and laptop
- Clear career progression within a growing, reputable company
If you feel you have the necessary skills and experience to be successful in this role, please apply attaching an up to date copy of your CV for consideration in the first instance.
No agencies please
Job Type: Full-time
Pay: £50,000.00-£70,000.00 per year
Additional pay:
- Company car
- Company events
- Company pension
- Free or subsidised travel
- Free parking
- On-site parking
- Sick pay
- Work from home
Schedule:
- Monday to Friday
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Management
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Industries
Insurance
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Loss Assessor/Senior Loss Assessor - Southwest England employer: Morgan Clark Loss Assessors
Contact Detail:
Morgan Clark Loss Assessors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Loss Assessor/Senior Loss Assessor - Southwest England
✨Tip Number 1
Network with professionals in the insurance and loss assessment industry. Attend local events or join online forums to connect with current Loss Assessors. This can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 2
Familiarise yourself with the specific claims processes and regulations in Southwest England. Understanding regional nuances can set you apart from other candidates and demonstrate your commitment to the role.
✨Tip Number 3
Prepare for potential interviews by practising common questions related to client relationship management and claims handling. Be ready to share examples from your past experience that highlight your skills and adaptability.
✨Tip Number 4
Research Morgan Clark’s company culture and values. Tailor your approach to reflect their emphasis on integrity and customer service, showing that you align with their mission and can contribute positively to their team.
We think you need these skills to ace Loss Assessor/Senior Loss Assessor - Southwest England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in loss assessment and property claims. Emphasise your qualifications, such as CILA or CII, and any specific achievements that demonstrate your ability to manage a varied caseload.
Craft a Compelling Cover Letter: Write a cover letter that showcases your strong communication skills and client relationship management. Mention your experience in the industry and how it aligns with the values of Morgan Clark, focusing on integrity and outstanding client service.
Highlight Key Skills: In your application, clearly outline your methodical approach, adaptability during busy periods, and your ability to work independently. These traits are essential for managing claims effectively and will resonate well with the hiring team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail and professionalism, which are crucial in the role of a Loss Assessor.
How to prepare for a job interview at Morgan Clark Loss Assessors
✨Know Your Stuff
Make sure you have a solid understanding of loss assessment and the insurance industry. Brush up on relevant regulations, common claims processes, and any recent changes in legislation that might affect your role.
✨Showcase Your Communication Skills
As a Loss Assessor, strong communication is key. Prepare to demonstrate your ability to explain complex information clearly and how you've successfully managed client relationships in the past.
✨Prepare for Scenario Questions
Expect to be asked about specific scenarios you might face in the role. Think about how you would handle various situations, such as negotiating settlements or dealing with difficult clients, and be ready to share your thought process.
✨Highlight Your Autonomy
Since this role involves managing your own caseload, be prepared to discuss your experience working independently. Share examples of how you've effectively managed your time and prioritised tasks in previous roles.
