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- Tasks: Manage residential and commercial property claims, ensuring customer satisfaction.
- Company: Morgan Clark is the UK's leading Loss Assessor firm with over 25 years of industry experience.
- Benefits: Enjoy a competitive salary, company car, mobile phone, laptop, and ongoing professional development.
- Why this job: Join a dynamic team with autonomy, support, and clear career progression in a reputable company.
- Qualifications: CILA or CII qualified preferred; 5 years' industry experience and strong communication skills required.
- Other info: This is a home-based role with a dedicated back-office team for support.
The predicted salary is between 36000 - 60000 £ per year.
About Morgan Clark
Morgan Clark is the UK’s leading firm of Loss Assessors, established over 25 years ago by Phil Morgan and Tony Clark - both of whom remain actively involved in the business today. We are proud to be the most respected name in the industry, built on integrity, trust, and outstanding client service. As well as being an established business, we are dynamic and have seen continual growth year on year, and are now looking for two exceptional Loss Assessors to join our expanding team.
About the Role
As a Loss Assessor with Morgan Clark, you’ll manage both residential and commercial property claims. You’ll assist policyholders throughout their insurance claim, attending site visits, liaising and negotiating with involved parties to secure a fair and timely settlement. This is a home-based role, with the support of a dedicated back-office team. You'll have autonomy over your caseload while being part of a collaborative and supportive company.
Key Responsibilities
- Develop and maintain a close working relationship with customers, to promote customer satisfaction throughout every stage of the claim.
- Providing efficient, customer-focused and cost-effective service by managing claims from instruction to completion.
- You will be investigating and assessing residential and commercial property claims up to £1m.
- You will be responsible for full reports on each visit and diary management, dealing with your own caseload.
What We’re Looking For
- CILA or CII qualified (preferred)
- Full UK driving licence (essential)
- Minimum 5 years’ experience in the industry
- Strong communication skills, both written and verbal
- Ability to manage a large and varied caseload independently
- Excellent client relationship skills and a calm, professional manner
- Have a proven track record in managing relationships at all levels
- Methodical, conscientious, and adaptable — especially during surge periods
What We Offer
- Competitive salary package: OTE £50,000 – £70,000
- Company car, mobile phone, and laptop
- Ongoing professional development
- Clear career progression within a growing, reputable company
If you feel you have the necessary skills and experience to be successful in this role, please apply attaching an up to date copy of your CV for consideration in the first instance. No agencies please.
Loss Adjuster/Loss Assessor (Greater Bristol Area) employer: Morgan Clark Loss Assessors
Contact Detail:
Morgan Clark Loss Assessors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Loss Adjuster/Loss Assessor (Greater Bristol Area)
✨Tip Number 1
Familiarise yourself with the insurance claims process, especially for both residential and commercial properties. Understanding the nuances of these claims will help you demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the industry, particularly those who are already working as Loss Assessors. Attend relevant events or join online forums to gain insights and potentially get referrals.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that showcase your ability to manage a large caseload and maintain client relationships. This will highlight your suitability for the role.
✨Tip Number 4
Research Morgan Clark’s values and recent projects. Tailoring your conversation to align with their commitment to integrity and customer service can set you apart from other candidates.
We think you need these skills to ace Loss Adjuster/Loss Assessor (Greater Bristol Area)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in loss assessing and property claims. Emphasise your qualifications, such as CILA or CII, and any specific achievements that demonstrate your ability to manage a caseload effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and explains why you are a great fit for Morgan Clark. Mention your experience in the industry and how you can contribute to their commitment to outstanding client service.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as client relationship management, negotiation abilities, and your methodical approach to handling claims. Use specific examples to illustrate these skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at Morgan Clark Loss Assessors
✨Showcase Your Experience
Make sure to highlight your minimum 5 years of experience in the industry. Prepare specific examples of how you've managed claims and built client relationships, as this will demonstrate your capability to handle the responsibilities of the role.
✨Demonstrate Strong Communication Skills
Since strong communication is key for a Loss Assessor, practice articulating your thoughts clearly. Be ready to discuss how you’ve effectively communicated with clients and other parties in previous roles, showcasing both your written and verbal skills.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and adaptability. Think of situations where you had to manage a large caseload or deal with challenging clients, and be prepared to explain your approach and the outcomes.
✨Research Morgan Clark
Familiarise yourself with Morgan Clark’s values and their approach to client service. Understanding their emphasis on integrity and trust will help you align your answers with their company culture during the interview.
