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For Companies At a Glance
- Tasks: Manage residential and commercial property claims, ensuring customer satisfaction and timely settlements.
- Company: Morgan Clark is the UK's leading Loss Assessors, known for integrity and outstanding client service.
- Benefits: Enjoy a competitive salary, company car, mobile phone, laptop, and ongoing professional development.
- Why this job: Join a dynamic team with autonomy, support, and clear career progression in a reputable company.
- Qualifications: CILA or CII qualified preferred, with a full UK driving licence and 5 years' industry experience.
- Other info: This is a home-based role with a dedicated back-office team to support you.
The predicted salary is between 36000 - 60000 £ per year.
About Morgan Clark
Morgan Clark is the UK’s leading firm of Loss Assessors, established over 25 years ago by Phil Morgan and Tony Clark - both of whom remain actively involved in the business today. We are proud to be the most respected name in the industry, built on integrity, trust, and outstanding client service. As well as being an established business, we are dynamic and have seen continual growth year on year, and are now looking for two exceptional Loss Assessors to join our expanding team.
About the Role
As a Loss Assessor with Morgan Clark, you’ll manage both residential and commercial property claims. You’ll assist policyholders throughout their insurance claim, attending site visits, liaising and negotiating with involved parties to secure a fair and timely settlement. This is a home-based role, with the support of a dedicated back-office team. You'll have autonomy over your caseload while being part of a collaborative and supportive company.
Key Responsibilities
- Develop and maintain a close working relationship with customers, to promote customer satisfaction throughout every stage of the claim.
- Providing efficient, customer-focused and cost-effective service by managing claims from instruction to completion.
- Investigating and assessing residential and commercial property claims up to £1m.
- Responsible for full reports on each visit and diary management, dealing with your own caseload.
What We’re Looking For
- CILA or CII qualified (preferred)
- Full UK driving licence (essential)
- Minimum 5 years’ experience in the industry
- Strong communication skills, both written and verbal
- Ability to manage a large and varied caseload independently
- Excellent client relationship skills and a calm, professional manner
- Proven track record in managing relationships at all levels
- Methodical, conscientious, and adaptable — especially during surge periods
What We Offer
- Competitive salary package: OTE £50,000 – £70,000
- Company car, mobile phone, and laptop
- Ongoing professional development
- Clear career progression within a growing, reputable company
If you feel you have the necessary skills and experience to be successful in this role, please apply attaching an up to date copy of your CV for consideration in the first instance. No agencies please.
Contact Detail:
Morgan Clark Loss Assessors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Loss Adjuster/Loss Assessor
✨Tip Number 1
Research Morgan Clark thoroughly before your interview. Understand their values, mission, and the specifics of their services. This will help you tailor your responses and demonstrate your genuine interest in joining their team.
✨Tip Number 2
Prepare to discuss your previous experience in managing claims, especially any challenging situations you've faced. Highlight your problem-solving skills and how you maintained client relationships during those times.
✨Tip Number 3
Showcase your communication skills by being clear and concise during conversations with the hiring team. Practice articulating your thoughts on how you would handle various scenarios as a Loss Assessor.
✨Tip Number 4
Network with current or former employees of Morgan Clark if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Loss Adjuster/Loss Assessor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in loss assessing and property claims. Emphasise your qualifications, such as CILA or CII, and any specific achievements that demonstrate your ability to manage a caseload effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and explains why you are a great fit for Morgan Clark. Mention your experience in the industry, your approach to customer satisfaction, and how you can contribute to their dynamic team.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as client relationship management, negotiation abilities, and your methodical approach to handling claims. Use specific examples to illustrate these skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a role in loss assessment.
How to prepare for a job interview at Morgan Clark Loss Assessors
✨Showcase Your Experience
Make sure to highlight your minimum 5 years of experience in the industry. Prepare specific examples of how you've managed claims and built client relationships, as this will demonstrate your capability to handle the responsibilities of the role.
✨Demonstrate Strong Communication Skills
Since strong communication is key for a Loss Assessor, practice articulating your thoughts clearly and confidently. Be ready to discuss how you’ve effectively communicated with clients and other parties in previous roles.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage a varied caseload. Think about past challenges you've faced and how you resolved them, especially during busy periods.
✨Research Morgan Clark
Familiarise yourself with Morgan Clark’s values and reputation in the industry. Understanding their commitment to integrity and outstanding client service will help you align your answers with what they are looking for in a candidate.
