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For Companies At a Glance
- Tasks: Manage property claims, assist clients, and negotiate settlements.
- Company: Morgan Clark is the UK's leading Loss Assessor firm with over 25 years of integrity and trust.
- Benefits: Enjoy a competitive salary, company car, mobile phone, laptop, and ongoing professional development.
- Why this job: Join a dynamic team with autonomy, support, and clear career progression in a reputable company.
- Qualifications: CILA or CII qualified preferred, with a full UK driving licence and 5 years' industry experience.
- Other info: This is a home-based role with a dedicated back-office team for support.
The predicted salary is between 42000 - 84000 £ per year.
About Morgan Clark
Morgan Clark is the UK’s leading firm of Loss Assessors, established over 25 years ago by Phil Morgan and Tony Clark - both of whom remain actively involved in the business today. We are proud to be the most respected name in the industry, built on integrity, trust, and outstanding client service. As well as being an established business, we are dynamic and have seen continual growth year on year, and are now looking for two exceptional Loss Assessors to join our expanding team.
About the Role
As a Loss Assessor with Morgan Clark, you’ll manage both residential and commercial property claims. You’ll assist policyholders throughout their insurance claim, attending site visits, liaising and negotiating with involved parties to secure a fair and timely settlement. This is a home-based role, with the support of a dedicated back-office team. You'll have autonomy over your caseload while being part of a collaborative and supportive company.
Key Responsibilities
- Develop and maintain a close working relationship with customers, to promote customer satisfaction throughout every stage of the claim.
- Providing efficient, customer-focused and cost-effective service by managing claims from instruction to completion.
- Investigating and assessing residential and commercial property claims up to £1m.
- Responsible for full reports on each visit and diary management, dealing with your own caseload.
What We’re Looking For
- CILA or CII qualified (preferred)
- Full UK driving licence (essential)
- Minimum 5 years’ experience in the industry
- Strong communication skills, both written and verbal
- Ability to manage a large and varied caseload independently
- Excellent client relationship skills and a calm, professional manner
- Proven track record in managing relationships at all levels
- Methodical, conscientious, and adaptable — especially during surge periods
What We Offer
- Competitive salary package: OTE £50,000 – £70,000
- Company car, mobile phone, and laptop
- Ongoing professional development
- Clear career progression within a growing, reputable company
If you feel you have the necessary skills and experience to be successful in this role, please apply attaching an up to date copy of your CV for consideration in the first instance. No agencies please.
Loss Adjuster/Loss Assessor employer: Morgan Clark Loss Assessors
Contact Detail:
Morgan Clark Loss Assessors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Loss Adjuster/Loss Assessor
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in the insurance industry. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in a dynamic field.
✨Tip Number 2
Network with current or former Loss Assessors, especially those who have worked at Morgan Clark. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application.
✨Tip Number 3
Prepare for potential scenario-based questions by practising how you would handle various claims situations. This will showcase your problem-solving skills and ability to manage a caseload effectively.
✨Tip Number 4
Highlight your communication skills during any discussions or interviews. Since the role involves liaising with clients and negotiating settlements, demonstrating your ability to communicate clearly and professionally is crucial.
We think you need these skills to ace Loss Adjuster/Loss Assessor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in loss assessing and property claims. Emphasise your qualifications, such as CILA or CII, and showcase your communication skills and ability to manage a caseload.
Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of Morgan Clark's values and the role. Mention your experience in managing claims and your approach to customer satisfaction, demonstrating how you align with their mission.
Showcase Your Achievements: In both your CV and cover letter, include specific examples of successful claims you've managed. Highlight any instances where you secured fair settlements or improved client relationships, as this will set you apart.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail and professionalism, which are crucial in the role of a Loss Assessor.
How to prepare for a job interview at Morgan Clark Loss Assessors
✨Showcase Your Experience
Make sure to highlight your minimum 5 years of experience in the industry. Prepare specific examples of how you've managed claims and built client relationships, as this will demonstrate your capability to handle the responsibilities of the role.
✨Demonstrate Strong Communication Skills
Since strong communication is key for a Loss Assessor, practice articulating your thoughts clearly and confidently. Be ready to discuss how you’ve effectively communicated with clients and other parties in previous roles.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage a varied caseload. Think about past challenges you've faced and how you resolved them, especially during busy periods.
✨Research Morgan Clark
Familiarise yourself with Morgan Clark's values and reputation in the industry. Understanding their commitment to integrity and outstanding client service will help you align your answers with what they are looking for in a candidate.
