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- Tasks: Manage residential and commercial property claims, ensuring customer satisfaction throughout the process.
- Company: Morgan Clark is the UK's leading Loss Assessors, known for integrity and outstanding client service.
- Benefits: Enjoy a competitive salary, company car, mobile phone, laptop, and ongoing professional development.
- Why this job: Join a dynamic team with autonomy, clear career progression, and a supportive work culture.
- Qualifications: CILA or CII qualified preferred, with a minimum of 5 years' industry experience and strong communication skills.
- Other info: This is a home-based role with a dedicated back-office team to support you.
The predicted salary is between 36000 - 60000 £ per year.
About Morgan Clark
Morgan Clark is the UK’s leading firm of Loss Assessors, established over 25 years ago. We are proud to be the most respected name in the industry, built on integrity, trust, and outstanding client service. We are dynamic and have seen continual growth year on year, and are now looking for two exceptional Loss Assessors to join our expanding team.
About the Role
As a Loss Assessor with Morgan Clark, you’ll manage both residential and commercial property claims. You’ll assist policyholders throughout their insurance claim, attending site visits, liaising and negotiating with involved parties to secure a fair and timely settlement. This is a home-based role, with the support of a dedicated back-office team. You'll have autonomy over your caseload while being part of a collaborative and supportive company.
Ideal candidate location: West London & West Home Counties bordered by Oxford – Basingstoke – Twickenham – Wembley.
Key Responsibilities
- Develop and maintain a close working relationship with customers, to promote customer satisfaction throughout every stage of the claim.
- Providing efficient, customer-focused and cost-effective service by managing claims from instruction to completion.
- Investigating and assessing residential and commercial property claims up to £1m.
- Responsible for full reports on each visit and diary management, dealing with your own caseload.
What We’re Looking For
- CILA or CII qualified (preferred)
- Full UK driving licence (essential)
- Minimum 5 years’ experience in the industry
- Strong communication skills, both written and verbal
- Ability to manage a large and varied caseload independently
- Excellent client relationship skills and a calm, professional manner
- Proven track record in managing relationships at all levels
- Methodical, conscientious, and adaptable — especially during surge periods
What We Offer
- Competitive salary package: OTE £50,000 – £70,000
- Company car, mobile phone, and laptop
- Ongoing professional development
- Clear career progression within a growing, reputable company
If you feel you have the necessary skills and experience to be successful in this role, please apply attaching an up to date copy of your CV for consideration in the first instance.
No agencies please.
Loss Adjuster/Loss Assessor employer: Morgan Clark Loss Assessors
Contact Detail:
Morgan Clark Loss Assessors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Loss Adjuster/Loss Assessor
✨Tip Number 1
Network with professionals in the insurance and property sectors. Attend industry events or join relevant online forums to connect with current Loss Assessors. This can provide you with insights into the role and potentially lead to referrals.
✨Tip Number 2
Familiarise yourself with the latest trends and regulations in loss assessment. Being knowledgeable about current practices will not only boost your confidence but also demonstrate your commitment to the field during interviews.
✨Tip Number 3
Prepare for potential interview questions by practising your responses to common scenarios faced by Loss Assessors. Think about how you would handle difficult clients or complex claims, as this will showcase your problem-solving skills.
✨Tip Number 4
Research Morgan Clark thoroughly. Understand their values, mission, and recent projects. Tailoring your conversation to align with their company culture can make a strong impression during the interview process.
We think you need these skills to ace Loss Adjuster/Loss Assessor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in loss assessing or related fields. Emphasise your qualifications, such as CILA or CII, and showcase your ability to manage a varied caseload effectively.
Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of the role and the company. Mention your strong communication skills and how you can contribute to customer satisfaction and efficient claims management.
Showcase Your Experience: In your application, provide specific examples of your past work in managing property claims. Highlight any achievements or challenges you've overcome that demonstrate your capability in this field.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the role of a Loss Assessor.
How to prepare for a job interview at Morgan Clark Loss Assessors
✨Showcase Your Experience
Make sure to highlight your relevant experience in managing property claims. Discuss specific cases where you successfully negotiated settlements or resolved complex issues, as this will demonstrate your capability and expertise in the field.
✨Demonstrate Strong Communication Skills
Since the role requires excellent communication with clients and other parties, prepare examples of how you've effectively communicated in past roles. Be ready to discuss how you handle difficult conversations and maintain professionalism under pressure.
✨Understand the Company Values
Research Morgan Clark's values and mission. Be prepared to explain how your personal values align with theirs, particularly around integrity and client service. This shows that you are not only a fit for the role but also for the company culture.
✨Prepare Questions
Have thoughtful questions ready to ask at the end of the interview. Inquire about the team dynamics, ongoing professional development opportunities, or how success is measured in the role. This shows your genuine interest in the position and the company.
