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- Tasks: Manage residential and commercial property claims, ensuring customer satisfaction throughout the process.
- Company: Morgan Clark is the UK's leading Loss Assessor firm, known for integrity and outstanding client service.
- Benefits: Enjoy a competitive salary, company car, mobile phone, laptop, and ongoing professional development.
- Why this job: Join a dynamic team with autonomy over your caseload and clear career progression opportunities.
- Qualifications: CILA or CII qualified preferred, with a minimum of 5 years' industry experience and strong communication skills.
- Other info: This is a home-based role with support from a dedicated back-office team.
The predicted salary is between 36000 - 60000 £ per year.
About Morgan Clark
Morgan Clark is the UK’s leading firm of Loss Assessors, established over 25 years ago by Phil Morgan and Tony Clark - both of whom remain actively involved in the business today. We are proud to be the most respected name in the industry, built on integrity, trust, and outstanding client service. As well as being an established business, we are dynamic and have seen continual growth year on year, and are now looking for two exceptional Loss Assessors to join our expanding team.
About the Role
As a Loss Assessor with Morgan Clark, you’ll manage both residential and commercial property claims. You’ll assist policyholders throughout their insurance claim, attending site visits, liaising and negotiating with involved parties to secure a fair and timely settlement. This is a home-based role, with the support of a dedicated back-office team. You'll have autonomy over your caseload while being part of a collaborative and supportive company.
Key Responsibilities
- Develop and maintain a close working relationship with customers, to promote customer satisfaction throughout every stage of the claim.
- Providing efficient, customer-focused and cost-effective service by managing claims from instruction to completion.
- You will be investigating and assessing residential and commercial property claims up to £1m.
- You will be responsible for full reports on each visit and diary management, dealing with your own caseload.
What We’re Looking For
- CILA or CII qualified (preferred)
- Full UK driving licence (essential)
- Minimum 5 years’ experience in the industry
- Strong communication skills, both written and verbal
- Ability to manage a large and varied caseload independently
- Excellent client relationship skills and a calm, professional manner
- Have a proven track record in managing relationships at all levels
- Methodical, conscientious, and adaptable — especially during surge periods
What We Offer
- Competitive salary package: OTE £50,000 – £70,000
- Company car, mobile phone, and laptop
- Ongoing professional development
- Clear career progression within a growing, reputable company
If you feel you have the necessary skills and experience to be successful in this role, please apply attaching an up to date copy of your CV for consideration in the first instance. No agencies please.
Loss Adjuster/Loss Assessor employer: Morgan Clark Loss Assessors
Contact Detail:
Morgan Clark Loss Assessors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Loss Adjuster/Loss Assessor
✨Tip Number 1
Network with professionals in the insurance and loss adjusting industry. Attend relevant events or join online forums to connect with current Loss Assessors. This can provide you with insights into the role and potentially lead to referrals.
✨Tip Number 2
Familiarise yourself with the latest trends and regulations in property claims management. Being knowledgeable about current practices will not only boost your confidence but also demonstrate your commitment to the field during interviews.
✨Tip Number 3
Prepare for potential interview questions by practising your responses to common scenarios faced by Loss Assessors. Think about how you would handle difficult clients or complex claims, as this will showcase your problem-solving skills.
✨Tip Number 4
Research Morgan Clark thoroughly. Understand their values, mission, and recent achievements. Tailoring your conversation to align with their company culture can make a strong impression during the interview process.
We think you need these skills to ace Loss Adjuster/Loss Assessor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in loss assessing and property claims. Emphasise your qualifications, such as CILA or CII, and any specific achievements that demonstrate your ability to manage a caseload effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your experience in managing claims, your communication skills, and how you can contribute to customer satisfaction at Morgan Clark.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as client relationship management, methodical approach, and adaptability during busy periods. Use specific examples to illustrate these skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at Morgan Clark Loss Assessors
✨Showcase Your Experience
Make sure to highlight your relevant experience in managing property claims. Be prepared to discuss specific cases where you successfully negotiated settlements or resolved complex issues, as this will demonstrate your capability to handle the responsibilities of the role.
✨Demonstrate Strong Communication Skills
Since the role requires excellent communication with clients and other parties, practice articulating your thoughts clearly. Use examples from your past work to illustrate how you've effectively communicated in challenging situations.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage a caseload. Think about how you would approach various situations, such as dealing with difficult clients or unexpected challenges during a claim.
✨Research Morgan Clark
Familiarise yourself with Morgan Clark's values, history, and reputation in the industry. Understanding their commitment to integrity and client service will help you align your answers with their company culture during the interview.
